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March 2024 by David Gardener
Car continues to receive the finest wash and dry and vacuum I could ask for.Maintain that Benchmark level of kindness and support when needed.
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March 2024 by Haley Couture
Great staff and love the disposable dash towels and the cloths they provide. Also three different scents for the air freshener hell yes!
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March 2024 by Mercedes Eve
I waited for 5-10 minutes and got completely ignored!!! I kept asking for help, and nobody would help me they seen me but completely ignored me…..everybody that worked there kept ignoring me . I’m very upset, and I feel like it was discrimination. They literally acted like I wasn’t even there. Then, when I did get their attention, I said I have been been here waiting and you guys have been ignoring me that’s rude I am just gonna leave because that’s not the way to treat your customer and he literally just gave me a attitude and just moved the cones!!!! Didn’t even offer to Ask me what was it that I needed in the first place!! The machine was not working and I needed help!!!!! and he simply treated me very disrespectful today at 6 PM. I am very upset and do not deserve to be treated that way I Will never go to your car wash again!!! The Employee needs to be held accountable I am so tired of people disrespecting me because of the way I look Or simply because they’re having a bad day!!
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March 2024 by Tony Yanez
Some of the time I am satisfied with the service Epic provide.The staff are polite, friendly and professional
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March 2024 by Ken Windley
We switched all of our vehicles from Mister Car Wash to Epic because Misters’s equipment wasn’t being maintained. Often times some part of the machine wouldn’t be working. Well, after two years of being an Epic customer, we’re ready to switch back. Your RF ID scanners are absolute garbage. Attendants are constantly having to manually enter the washes. When it’s busy, it’s even more frustrating because the lines don’t move in chronological order (people are waiting for help). Plus, your newest Nampa location does a horrible job. Whichever corners you cut, it was a bad idea.
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March 2024 by Gary Bullington
My truck was still dirty after going to through the car wash today on father's day I took it home had my foster son help wash it at home.
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March 2024 by Antonio Llamas
I went for the " epic shine " and all the colorful foams , additives, water didn't clean my truck. The whole wall side didn't have towels. I had to go across to check and only one holder had some. No one was in the little office. There was only one person at the gates.
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March 2024 by Trenton Hill
Great place for a wash and a good cleaning by vacuum
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March 2024 by Carmen Simms
So I have been coming to the Caldwell Epic since it first opened and had 4 to 5 vehicles on the membership. Recently I had added a 2018 Honda to the membership. When I got the vehicle the stock rims were severely scuffed so I purchased new ones. I had the rims for approximately 4 months and had went through the wash several times. So one day I went through and toward the end of the wash I herd a awful grind or something I knew something happened so upon exiting I parked and immediately got a employee. My front driver side rim was damaged. I was so angry, the employee took a report and approximately weeks later I got a response they were not going to replace my rim. The manager offered 2 months free for the vehicle, I wasn't happy with that so cancelled all my cars membership and went to Blue Bird..which is closer and they have their water turned on for the mats all the time not conditionally. Much happier so be weary at Epic!
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March 2024 by J Haynie
The monthly plan is a great value
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March 2024 by Jenny Winterholler
Employees are great! Everything flows and is easy to get in and out . The vacuums are the best around !
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February 2024 by Leona Bradshaw
Shine!
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February 2024 by Nicolette Parra
Great car wash with thorough cleaning done to vehicle. Awesome vacuums and customer service.
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February 2024 by Local Guy
After 30 days, and between 6 employees, they couldn't get the tag reader to work, making every visit 3 times as long as it should be. When informing the manager (again) (also note, i was very friendly each time i raised the issue), he said if it's an issue that makes me unhappy I can cancel my monthly membership....so I did, much cheaper down the road and they do a better job. If you don't care about your business, neither will I....Other washes only require one pass instead of two at Epic. Without the hassle.This was the 2nd chance I gave them, they do a poor job all around.
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February 2024 by Shantel Walker
Great place! Had some troubles and Nick was fantastic he took extra great care and time helping me with my problem!
