-
February 2025 by Open N Review
The prices are good but the staff have a don’t care attitude and are rude! I hope management sees this post and has a word with them
-
February 2025 by Drew Nelson
Always a great place to get take off parts to save a bunch of money.
-
February 2025 by Matthew Logan
Large selection of vehicles and friendly staff.
-
January 2025 by Scott Brummett
I'm not impressed and also discussed for not letting me test fit a bumper right out front of their window where they can see or they could follow me out there. They refused and now a 80 year old veteran, on a fixed income, is now out $132.00..... thought better of this place. Never will go there again! There was no criminal act in this at all, this is coming from an ex manager that you fired. This business is the most corrupt that I've ever seen....This review is the honest and true. If I did criminal act then why wasn't the cops called? Your ex employee has nothing to do with me. It's funny how you only pay $300 a car and rake in thousands over one car. Your parts prices have gone up then why hasn't your pay out...messed up
-
December 2024 by Shannen Coley
Got whatever you need. Prices are reasonable
-
November 2024 by Joseph Burke
I went to Trusty PAP a few weeks back. They have a lot of newer vehicles compared to the other yards. The gentlemen there were quite helpful and patient. The prices are fair considering you aren't haggling some rando on FB for days and having to set up arrangements to meet. Additionally, you are getting oem parts for less than you would pay for non-oem parts on amazon. I will be continuing my vists there for all my needs on my newer vehicles.
Thank you Trusty and all your crew for providing this opportunity to the Treasure Valley!
-
October 2024 by Veronika Yeremina
Got what I needed so quickly. Very helpful staff
-
October 2024 by Jeremy Wimer
We needed some smaller interior parts for my uncle's 2004 Ram 2500. They gave us a printout with locations for all of the Ram pickups. We found the parts that we needed pretty easily. The prices were more than fair.
If you need parts for a great price, this is the place to go.
-
August 2024 by Valdez
100 dollars plus tax for a fender on a 2009 versa. Imagine that. Brand new online is 75 dollars. I don't know how they assume these prices, but that's outrages. There's no point in going to this pick a part anymore if that's how expensive used parts that you have to pull yourself cost. Ridiculous.
Update to the owners response: Your negligence to your consumers' reviews is why you feel the need to respond with such incompetence and is also expressed through your staff. You assume your parts are OEM, but that's not always the case. Also, if I wanted OEM quality parts, I wouldn't be going to your yard to begin with. Used parts are solely for the purpose of getting something used for a DECENT/CHEAP price. If you would understand the concept, im sure you would have better sales and retain repetitive customers. As an automotive expert, I can definitely say I will not recommend your yard moving forward. The risk compared to the pricing and service offered is very unbalanced. Goodluck to you.
-
August 2024 by Yeet Yeet
First time in, staff was extremely helpful and friendly. After searching multiple other yards for the motor I needed I found not only one but 8. Would 100% come back but I live too far out of state
-
August 2024 by David Myers
Went to get a bumper cover. For those who dont know it is the plastic cover that goes over the actual reinforced bar (bumper). The guy who rang me up charged me for a full size truck bumper at $170 and would not adjust the price. I called around to several other locations and found out they are around $53. Rudest service i have ever had in 15 years of automotive industry. Have always liked jalopy jungle and have done tons of business with them but trustys is a joke
Respose to Owner response;
It was for a 2013 ford expedition. You can get a brand new one for around $150 at multiple online retailers. This one had scuffs and some dry cracking on a corner. The attitude the employee had was just uncalled for. Even said that if a higher up employee said to sell if for cheaper he wouldnt change the price. Had a better than you kind of smug attitude. I know if i acted that way to my customers i would not expect them back. Not only that but to ring up a plastic cover as a full size metal truck bumper is ridiculous. The attitude is what warrants the one star. You can offer great parts all day but if the customer service isnt good how do you expect return customers?
-
June 2024 by Serhii Zolotar
Here you will find spare parts for almost all cars, a very large selection.
-
June 2024 by Kelly Santas
This place was really cool! The people were fabulous, i got what i needed in a short amount of time.
-
May 2024 by Marcus Brasher
They bought my non-running car.
-
May 2024 by Ken Barker
Love these junkyards. I always try to support local businesses.