The UPS Store #5561in Caldwell is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The staff is known for their kindness and efficiency, with the manager Soe and customer service representative Lissa receiving high praise for their expertise and friendly service. Customers appreciate the convenience of the store's location, but some have noted that the physical appearance of the store has declined over the years. Despite the often busy nature of the store, with long lines and a crowded parking lot, the staff works diligently to serve customers in a timely manner, with most customers reporting wait times of no more than 10 minutes, even during peak hours. Overall, the UPS Store #5561 in Caldwell is a reliable and helpful resource for the community, offering a wide range of services and a dedicated team of professionals who strive to provide great customer service.
