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November 2023 by Colleen McCarthy
Bad enough you can't keep my meds in stock, but getting the run -around when I call to get help is extremely frustrating. It would be nice if your people could be more pleasant on the phone.
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November 2023 by CTP M.
Can't get my prescription, one pharmacist tells me they have it, I call to see if it's ready and another pharmacist tells me it's back ordered and I have to wait two months, lol they are either short staffed or the assistants don't have a clue. I don't have the time or patience for this place. Take your prescriptions somewhere else.
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November 2023 by Jessica Liu
I called in and asked a out my refill and was been told that it will be ready in 30 minutes. I went there after 30 minutes. A female worker with long black hair told me that I need to wait another 15-20 minutes. I told her that they told me it will be ready in 30 minutes. She kept saying that you need to wait another 15-20 minutes with a bad attitude. She also said because I called to get my medicine, other people's medicine got pushed back. It's super rude to tell customers that because I need my medicine in urgent. I had to leave, but after about 4 minutes, I got the text message said my medicine was ready while I was driving. Are you joking??? Later on, I called the pharmacy and talked to their manager, he said:" we were busy. What do you want me to do? " He didn't even apologize, and take the responsibility for his team. If you can't make it in 30 minutes, then don't ask to come in 30 minutes and waste my time. For the worker, be polite and do you job!
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September 2023 by Zach
Best pharmacy in Caldwell. They are well staffed with friendly people.
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May 2023 by sabastyan campbell
After a stressful 3 days of trying to get my meds Becca was kinder then everyone I had talked to and was able to get it done in under an hour she's an amazing worker 100/10
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April 2023 by John Taylor French
Literally just called and somebody picked up and then immediately hung up the phone.
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August 2022 by Vicky Martinez
About 2 or 3 months ago I needed my husband's high blood med so I called to get it filled n I explained if they could hold it a bit longer since I didn't have a ride n my husband was disable n couldn't leave him by himself. The pharmacist asked me if I wanted it mailed she could mail it I said ok. 2 weeks went by n I called n said I hadn't received it yet. She said I should get it soon.i gave up after calling like 3 times n gave him my meds .today August 17 received a Fed ex mail n just today got d medicine.called d manager to complain n he was Soo rude.told me they weren't a mail company if I wanted to I could go with another pharmacy this is d way they treat their customers. Will never fill another med there they just don't care if a patient has to wait for 3 months for their medicines.
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April 2022 by Jordan Carlson
Terrible pharmacy, their customer service is terrible! I called at 6:55 today and they ignored the ringing for 5 minutes straight! I walk in to Walmart and go to the pharmacy to have the screen shut in my face and told to come back the next day. My medication isn't saving my life or anything, but I can only imagine this happening to someone thats life depends on having their medication. I would not recommend this pharmacy to anyone for this occasion and past experiences in dealing with them. After tomorrow I am switching pharmacies.
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January 2022 by megan Collins
I've been using Walmart pharmacy for a few years and never had an issue with one until I started using this location. Horrible customer. Back in August of 2020, I had major surgery and was needing my medication for after surgery so I called and the lady who I talked to said that it wouldn't be ready for a few hours when my doctor had already placed the order the day before.. She then proceeded to hang up on me, which caused my huband to call back and talk to her. I use the mobile app to refil my medication and the refills always end up not being in their system so then I have to reorder them and wait longer for them. Very disappointed in this pharmacy. I will be finding another pharmacy
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September 2021 by Victor
Checked in told me it’s still being worked on it’ll be ready in 15-20 min. Came back and told me they’re not working on anything that it’s an over the counter. Thanks for not telling me the first time. ?
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April 2021 by Dakota Smith
Always fast friendly service !!
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November 2020 by Eddy Moran
Amanda is simply the best! She helped me with my prescription , which wasn’t cheap even with insurance. I have and will always go see Amanda.
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November 2019 by Jackie Walsh
Personable friendly professional and prescriptions are ready in a timely manner thank you all !
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June 2019 by Sandra Webb
The HIPPA rules were broken...yelled out private information
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October 2018 by Aundraic Moore
Friendly staff, great prescription prices