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December 2023 by Jennifer Stinson
What a great little place!The room was Clean. Very comfortable beds and bedding was amazing! I slept so good all 3 nights!The shower was hot and great water pressure!I was surprised how quiet the room was, right off the main road. Never heard cars passing.Tori was there for whatever we needed. She is amazing. I would give her a 50 ⭐ rating! She was very helpful. Always had a smile on her face! She was always quick to help!Gave us good recommendations for where to eat, go to see the sites, and shopping. She was extremely knowledgeable about the area.Brandon is also amazing! He made us a fire in the fire pit. Hauled and stacked fire wood closer for us. He was very friendly and made us laugh.I would recommend staying here to anyone who come through Cascade!I will absolutely stay here again!
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December 2023 by Chrysta Fraizer
This place was wonderful! I stayed here 3 days with my sister and we really couldn't have asked for a more cozy place. Tori was amazing. She helped us with everything from picking wonderful restaurants to asking if we needed new towels. Brandon was great also he came out and started a fire in the firepit. It has everything to roast your own hotdogs and make smores. You just bring the fixings. Tori and Brandon were fantastic throughout our whole stay. There smiling faces and willingness to help made my stay so great. I will definitely be staying again. THANK YOU TORI & BRANDON FOR BEING SO AWESOME!!
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October 2023 by Todd Meyer
Stopped here for an overnight on a road trip. Quite surprised with this little place. The rooms were clean and rather nice. Loved the vibe. Bed and bedding were very comfortable. I think the location was great. Would stop in here again for sure when passing through.
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October 2023 by Mia Neil
Wow...didn't expect such a nice room in this older Inn. Remodel was a success..clean, comfortable and modern. Great water pressure in the shower. Only problem was bed height as I'm 5'2" and a senior citizen but I managed to climb up into a warm comfortable cocoon... Would definitely stay here again.
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September 2023 by Greg Crosby
My room was cramped and small and over priced. Motel is running remotely, office is closed and everything is computer key lock. Forget ice as it’s in the office.I called the manager/owner Laura a day before and requested an early check in as I was on a month long bike trip & I needed to do some maintenance items. She was extremely negative regarding an early check in and gave me all sorts of reasons why they couldn’t do it, but in the end said “ i’ll see what I can do”I arrived at 1:00pm as I said I would. My pre-assigned room had already been cleaned. Received a text from Laura with room code with no access until 2:00pm. She knew I was there because the housekeeper called her……yet she made me wait for almost an hour in the heat. Very nasty and spiteful.Customer accommodation, even when it’s easy, is not a priority for the Cascade Lake Inn. Very arrogant & rude‼️I’ll certainly know better next time as there are many other choices in town, including The Palooza Basecamp and Eatery Hotel and Restaurant right down the street.Stay away from this place as they don’t appreciate customers, or treat them with respect.
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September 2023 by Chris Whitmer
Needs a deep clean on top of things for dust, beds immaculate, outlets outdoors for charging cars and a wonderful kitchenette. Truly cascade feel. Unlike that monstrosity of a sign at the nobo or whatever.
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August 2023 by Greg C.
my room was cramped and small and over priced. Motel is run remotely, office is closed and everything is computer keylock. Forget, getting any ice, it's in the office. I called the manager/owner Laura a day before and requested an early check in as I was on a month-long bike trip, and I needed to do some maintenance items. she was extremely negative about an early check in and gave me all sorts of reasons why they couldn't do it, but in the end said "I'll see what I can do" I arrived at 1 PM as I said I would. My pre-assigned room had already been cleaned. Received a text from Laura with room code with no access until 2:00pm. she knew I was there because the housekeeper called her..... yet she made me wait for almost an hour in the heat. Very nasty and spiteful. Customer accommodation, even when it's easy, is not a priority for the Cascade Lake Inn. Very arrogant and rude ‼ i'll certainly know better next time as there are many other choices in town, including the Palooza BaseCamp and Eatery Hotel and restaurant right down the street. stay away from this place, as they don't appreciate customers, or treat them with respect.
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August 2023 by tina sprinkle
We enjoyed our stay at this quaint little hotel in Cascade Idaho. Our room was clean, nicely updated with a mini fridge, microwave, updated bathroom with hot shower and very nice towels. Bed was also very comfortable.The hosts also reached out via text with easy check in instructions. Within walking distance to many restaurants and shops.
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July 2023 by Mary S
We had a lovely stay. The room was cute and cozy, with a full kitchen and soft beds & pillows. We appreciated the hair dryer and extra towels. We liked the binder in the room, fulled with places to eat and play, and the map. Good parking as well.
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June 2023 by Dennis Peyton
Don’t let the exterior deter you. The rooms are clean, extremely comfortable and reasonably priced. Video streaming in room.
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June 2023 by J
Customer service was great. The girl at the front desk was very professional and nice. Rooms were better than expected. Cute little place, and the shirts are adorable. Some more plants around the place would be nice and parking was inconvenient but otherwise wonderful.
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June 2023 by Derek Seibel
This place is a hidden gem. Room was immaculately clean, super comfortable beds and a great shower. Wish I could rate it higher!
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June 2023 by Wendi Claar
Problem with volume on TV but was quickly resolved by calling hotel. Unfortunately, the next morning, same issue.
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February 2023 by A Vega
Super cute, clean room with a fully equipped kitchen, free Netflix, ice, and a friendly staff. Tasty mints too!
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February 2023 by kauaitoidaho
Overall it was ok. Our biggest complaint was the Inn never bothered to tell us that they would be closed on Monday & Wednesday. Therefore, we waited for our room to be cleaned & refreshed. We were told to read the notebook in the room. It states they’re open every day & to put a card on the door letting them know you would like to have your room tidied. A note that was left in our room for us told us that the room had been checked over by management. It appeared to be clean until we used the coffee pot & microwave. They were filthy. When we called the front desk on Monday of our stay, there was an answering service that told us they were not open on Mon. & Wed. She said there was nothing she could do. We insisted we needed linens & would like more coffee. She then told us she’d try to find someone. Within 15-20 min., someone brought us mostly what we’d asked for. Prior to that we emailed them with never a reply.? Pros- fake fireplace with heat, comfortable bed Cons- besides above, heater would not stay on & it got below 12. ?
