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December 2023 by Jordan Snow
This place needs to be shut down. I've never seen animals in such horrible circumstances. The smell is so intense and the animals are parishing. I've seen episodes of animal hoarders that were cleaner. The animals looked weak and sickly, the employees never onced asked if they could help us with anything and stood around talking while so many animals were in dire need of care. Absolutely heartbreaking. The aquariums were so neglected and filthy you could barely see anything and had tons of dead fish in them. I don't understand how they are still open.
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August 2023 by Emilee Hurst
If I could leave no stars I would. We’re from out of town and are visiting. Animals are our thing so we decided to stop by. When I tell you I’ve never seen a worse managed pet store. I mean it. There were dead animals in almost every tank. If they weren’t dead they’re starving. Every single enclosure or fish tank looks like they’ve never been cleaned. Water is bare dry. Substrate is filthy and filled with bugs (not for eating). I will add some pictures just for visuals.
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August 2023 by Joshua Deason
It was my first time visiting, and now I'm kicking myself in the butt for not going sooner. They employees are extremely helpful and knowledgeable for what I needed. They will be getting more of my business in the future.
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December 2022 by Tiffany S.
RUDE RUDE RUDE employees! Dirty cages dirty fish tanks dead fish in a lot of the fish tanks I will never go back it should be shut down disgusting...Super smelly
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April 2022 by Makayla C.
The first time we bought a fish from them the tank said it had ick, we asked the worker about it and he said that they do not have it and that they are safe to put in with our other fish. A few days later my Angelfish that was completely healthy gets white spots all over it and dies. (white spots are a huge symptom of ick) then my catfish gets white spots as well, we attempt to treat the tank with ick treatment, and our albino shark (the one they said was fine to put in with our fish) and our catfish died. I went back in because they have a guarantee, and this very rude lady proceeds to tell me that you cannot see ick, and that it just happens when their stressed. Obviously she has no clue what she's talking about because if you simply google ick it'll tell you about the white spots! After going back a couple of times they finally gave us a store credit of $19, even though the price of the fish would've been $35+. Later on we got 4 gouramis, and my fiancés mom got one as well, all of them died very quickly. So again we took them back, and the guy told us to bring a sample of our water in I've heard others talk about having this same problem, and that whole store is filthy !!!! Their animals are always so dirty and the main reason we even bought from them is because we felt bad! We've had our fish that we bought from PetSmart for over 2 months. Obviously it's not our water! On top of all of this, the store stinks! The puppies always have feces all over them, their was a dead rat that the other rats were eating in a cage, the reptiles all have red spots on them (blood mites I believe), their fish tanks always have dead fish in them, I have heard numerous stories of them lying to people about the age of animals, all their animals look sick, and staff is rude!
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February 2022 by Ann Wilcox
Always wonderful.
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October 2021 by Katelyn Wheatley
always happy to answer questions and help us be informed about animals we own and might buy. service is always prompt and employees are kind.
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August 2021 by Zach Beach
Great place to shop, alme was really helpful and kind. 10 out of 10 recommend
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August 2021 by Elizabeth mack
Love to take my for babies here for their hair cuts. They always look great and have a cute scarf too! Would recommend!
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June 2021 by Miedke Beach
Great locally owned pet store. The kids love to spend time in the free petting zoo out back. Filled with reasonably priced pets, pet supplies, flower, seeds, and garden care items. The staff is always welcoming and friendly. Love the fact that we get to support a local place and save money while shopping as well.
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May 2021 by jackie foulger
The workers are down to earth
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December 2020 by Elizabeth McCormack
Love to take my for babies here for their hair cuts. They always look great and have a cute scarf too! Would recommend!
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November 2020 by Karlene Markham
We love McKees!
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November 2020 by Sharon Paar
My dog always looks amazing when I pick him up from his grooming.
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November 2020 by John Stickles
This lady cut Roscoe's nails when he wouldn't let ANYONE touch them! She is really good at this!!!
