Verizon Authorized Retailer in Driggs, ID, Victra, aims to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. The reviews highlight the exceptional service provided by the store's employees, particularly Mica, who is described as a "5 Star guy" for his persistence in resolving a customer's phone issue. Mica is praised for his professionalism, knowledge, and patience in solving complicated phone problems, even when the store is busy. Another employee, Alex, is also commended for being the "best, most informed Rep ever from Verizon," who cared about the customer and helped with a phone purchase and service plan change. Additionally, Jared is praised for his friendliness and for staying late to ensure a customer's needs were met.
Hector was efficient, friendly, knowledgeable and made the time fun! Great employee for our small community
July 2025
Well it took a while to get the phone operated correctly and otherwise it was fine and have no issues now that I have my new phone which I'm learning!
March 2025
I went into the Verizon store with a phone that won't turn on. I was in total panic because I was trying to re -start the phone for a whole day. Mica was a 5 Star guy, never giving up and got my phone up running. I couldn't be happier that Mica didn't give up.
