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February 2024 by Jeff Rivera
Purchased an item that I was told could be returned if I didn't need it. A week later, unused, I went to return the item. I had to go through 3 different associates to get my item returned. No thanks! Ended up buying my item from Lowes with military discount. Ace does not do any military discounts.
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December 2023 by Roger
I have been a long time customer even before change of ownership. Think they let go some fine help when they took over. The replacents don't have the knowledge the replaced help had. Now they no longer have lumber.
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November 2023 by Bill Johnson
If you don't need lumber or sheet Goods or big bulk items avoid Home Depot avoid the crowd avoid getting lost and looking for somebody to help you. You go to B's Ace Hardware and literally the moment I walked in the door it was very friendly how can I help you. They knew exactly what I was looking for or where to find it and walk me to it. They have propane refill extremely well stocked store they had items a matter of fact that Home Depot was out of and for less money. I just moved to the eagle area and I will be going back regularly if I can avoid the big box store and support local this is the way to go.
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October 2023 by Shawn Small
This is the smallest Ace I've ever seen, but they had what I needed. Friendly and helpful staff and greay customer service. Great for picking up common itmes without having to travel to the big box store.
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September 2023 by Dan N.
I always go here to find my home improvement needs. The store is clean and the staff is helpful.
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September 2023 by Parley Bates
I found myself here 10 minutes before closing. I felt bad for walking in right before close but the staff was super helpful! The paint I was looking for wasn’t in stock at Lowe’s, Home Depot, or anywhere else in the valley. Luckily, they were able to mix the paint right there for me within 10 minutes! It was great to be able to finish my project the same night rather than waiting for more paint to be shipped to me. 10/10 recommend!
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September 2023 by Anna Parsonage
The Ace is clean and efficient. The staff is warm and friendly.
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May 2023 by Stephanie Noble
I would not recommend anyone buy paint from here. They have no idea what they are talking about.
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May 2023 by Steve S
Disappointed. I don't like writing suboptimal reviews but, in this case, it's more of a warning.Look up on-line to see they have the product I need. Drive over (it's a ways away) and they have it. Ring it up and the price is $2.00 more than quoted on their website. Brought it up to the clerk and after checking, I was told I need to purchase on-line and have it shipped to the store. Really? So come back later next week sometime???I need to get the job done, two bucks, okay, I buy.Beware of bait-'n-switch.Call first to get the price, so you won't be ambushed by a price difference.
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May 2023 by Chris S
They will not replace craftsman tools even though they have a lifetime warranty everywhere and they sell them
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April 2023 by Pete Pasquali IV
Extremely rude staff. They really need training on customer service.I was walking around the store browsing and overheard staff members talking in a derogatory manner about customers who just left. I picked out some fasteners from their large shelf display that I needed for work. There is a sign asking that the customer write down the numbers of the items, and pens are provided, but nothing to write on.I took the items up to the register and told the cashier this - She sighed at me like I was an enormous problem and started to ask me irritated questions. It was obvious to me that she didn't have any desire to help me. I finally decided not to buy the fasteners since they obviously have tacit expectations on the customer that I don't experience at Home Depot/ Lowes.I will not be back.
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April 2023 by Little_redneck.little_country
Great prices. Very friendly staff. Always a pleasure shopping here.
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April 2023 by Clarence Schlag
Ace, it's the place to shop with a little bit of everything. Helpful staff and reasonable prices.
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February 2023 by Walt Schaal
Great local store. Good service and selection. Nice option to the "big box" approach.
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January 2023 by Kay T.
Great people, products, service! I am so happy to have a small (compared to the big box stores) neighborhood hardware store!
