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July 2024 by Chantel Wiles
I traded in my phone. I purchase all new accessories and since I have never had a phone with the magnet deal I asked about it. I really didn’t think I needed magnet accessories. But the manager told me how every case has the magnet thing and if there’s no magnet it’s not a good case blah blah blah. HE sold me one that he told me had a magnet. I remember specifically asking about it because it didn’t show the magnet print. He even sold me a magnetic charger. Why would he sell me that if he didn’t sell me a magnet case. I purchased a regular pop socket because I had no idea about the mag ones and didn’t think how the charger wouldn’t work. He should have said something then. Because I got home to realize I need a mag pop socket to be able to use the mag charger. So my charger was useless. I then purchase a mag pop socket so I can use this charger. Well the case he sold me wasn’t magnetic after all. So I ruined my old pop socket taking it off. And my charger was useless again. I’ve spent so much money now on products I can’t use. All at the advice of this manager. I called to see if I can get a refund or exchange and they told me since I was out of the 14 day window (by one day mind you) I would not be able to. The “system wouldn't allow it”.
We have multiple business lines and multiple personal lines. Now I’m closing some of those lines because even though it’s just a case it speaks the ethical practice of the business and I’d rather not support them as much as we do.
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July 2024 by Sara Belmont
Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.
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June 2024 by roland carrier
They fix my problem 3 x now when the problem was over my head
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June 2024 by Kaitlyn
Had to rate again because the follow up up was so good and they’d already gotten my money
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June 2024 by Maddie Q
Amanda is so totally the sweetest
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June 2024 by Kaitlyn Stephens
I had such a wonderful time with the manager here. Made ATT great for me again
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June 2024 by jennifer currier
So kind and professional, the staff here always goes the extra miles to meet my needs exactly
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May 2024 by Teresa Mavity
The team down here has been so helpfull and are always upfromt about everything.
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May 2024 by Katherine Eells
Please do not go to this store. An account was opened that I did open. And an Apple Watch and two new numbers was put in my name.
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April 2024 by Harold Martin
Charles was great to work with. Got everything I needed and great customer service.
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April 2024 by Jon Pollock
Went in today looking for a possible new phone plan and and amanda was super kind and really informed on the plans
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April 2024 by Tanya S
Shout out to Amanda!! Came in with a bunch of questions and she didn't even hesitate to help. She was very sweet and helpful. Thank you
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April 2024 by Lina
Amanda was very helpful and knowledgeable with the my upgrade and phone plan. If you have questions, I definitely recommend coming here for any electronic needs!
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April 2024 by Anna Curtis
Amanda did such an amazing job helping me with my phone!
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April 2024 by GoldenGates87
I stopped by here a couple of days ago with some questions about switching over carriers. The person I talked to was very wonderful at answering my constant questions. I have a huge thanks to Amanda for helping me with my questions about options for upgrades and plans that are available to me!
