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October 2023 by Amy Pishner
Always a great spot to get your car washed! Friendly employees, my vehicle is never damaged in the wash, always comes out clean, and the vacuums work great. I’ve been a happy member here for almost four years now!
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October 2023 by Robert Haggerty
Been member here for 2 1/2Years. Had employee come up to me confrontational demanding why I yelled at him. I was asking him to pre wash spray the dry dirt spots on my truck over the LOUD noise from the car wash.He took photo of my vin#Of my truck.
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October 2023 by Lee Postma
Nice, clean, good value neighborhood carwash. Appreciate clean towels, vacuum, and mat washers; it would be great if can add air guns, totally fabulous.Services: Vacuuming
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October 2023 by Erica W.
The employees that work outside were very friendly and right there to assist me with opening the gate and to offer me dash clothes. Have never had a bad experience or any employee that wasn't courteous and helpful. Great car wash every time!
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September 2023 by Shelby Grear
Damaged my car and cost me $400!!!!! Drove in the car wash and left with a popped tire. The car wash completely snapped my valve off and damaged another one.I lost $400 and 2.5 hrs of my time. Management handled it pretty poorly and said they’re not at fault and not liable for damages.I never leave reviews nor am I one to ever ask for compensation but this car wash cost me $400!!!!!!I’m so upset with how the employees handled the situation. They tried to play it off like it was not their fault but the emergency roadside assistance I received took one look at the valve and said it was very clear that the car wash snapped it in half.I’ve been through plenty of car washes and never had a problem but after reading all the 1 star reviews for this place it made me realize that I’m not the first person to deal with this. Very poor customer service.Would not recommend.
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August 2023 by Chilly Taylor
Just got to town after a xcntry - car was filthy! This place did a very nice job, and the little extras make a huge difference. Sure a machine isn’t going to get road grime, bugs and that high desert dust out of every crack and crevice. It does however have the strongest vacuums I’ve ever used. And the bevy of towels At your use to wipe down and rub off the grime, then just dump and leave for them to clean up! Nice at any time to not have to deal with that… and one step further - the automatic mat washer - nice touch - never seen that at a self-service. Well played Epic - you may have earned your name!
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August 2023 by K G
I have used other services and found Epic Shine to give a complete car wash, plus they have drying towels to wipe-down your vehicle after it’s wash, Vacuum hoses, and also a floor mat cleaning station. IMPORTANT: Make sure you browse their Website to see maximum height allowed and width of tires allowed.
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August 2023 by R W
I've been bringing my 2000 Toyota Tacoma here for about 3 years now. And I noticed that the clear coat has been rubbed off on my hood and the top of my cab. I believe it's their fault because their brushes are pushing too hard down on the vehicles just the other day I took my truck there again and I noticed the brushes that go over the hood and up over the truck weren't even touching it. So whoever's adjusting most brushes in there. Needs to take a refresher course on how to do it.So now I get to spend my hard-earned money and get my hood in the top of my truck. Clear, coded and painted again because of their Screw up
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August 2023 by E Evans
Went through today and there Top Brush Sprayer was apparently Broken.. Paid $16 for a wash and went through 2x the hood never came clean and had dirt and bugs all over the car still after the second time.. the tires had stuff on them also even after a polish.. Talked to the manager and said “It’s an express car wash so you’re not guaranteed to have all the bugs come off”Service: Auto detailing
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July 2023 by Go Beavers
Apparently the customer is always wrong… only my 2nd time going to this place. Noticed the car behind me getting closer and closer. Car was hitting my back bumper right at the water spray part towards the end of the wash. Just got off the phone with the CS rep. Not one sorry or anything, blaming me for what happened, said he reviewed the video, says that I applied my break. When you go from N to Drive, the break light will come on for a hot sec. Wanted to move forward cause the car was literally hitting me. But again, it’s my fault. Wouldn’t recommend this place to anyone, not even a sorry that it happened. He said your lucky it didn’t cause any damage to the other car!! Real great customer service…. ? with all do respect, you don’t treat customers that way. Won’t be going back to this place again.
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May 2023 by Josh D.
Took my truck in for a wash, no after market parts, nothing out of the ordinary. I believe I got the standard wash whatever one came with the undercarriage spray. Got out to dry of the truck and noticed it didn't do a very good job specifically around my rear bumper. Came back through again and was offered the premium wash which I gladly accepted. Came back to dry off the truck again and noticed a noticed a large area of swirled scratches. Reported it to the attendant agreedwho took my name and number as well as a few pictures and gave me a card for his supervisor. Currently sitting at 11days and have reached out twice to get the issue resolved with no response. I will update the post if the issue is resolved.(Update) This incident happened 4/20/2023 I finally received a call about the damage 5/9/2023. Not a timely matter in my opinion... Then was informed that the disclaimer posted outside says that they refuse to cover any vehicle older then 2010. Then when I request a picture of this sign I was provided a picture that was impossible to read so I went back down and took my own picture. Nowhere on the property does it say anything about this restriction. Pretty disappointed in that regard. Additionally they denied any possibility of fault and said I declined to fill out a damage claim. Though the original attendant agreed that it looked to be caused by the wash and didn't know what to do so he gave me his managers business card took pictures and all of my info and said he would pass it on.
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May 2023 by Mike Lupercio, Jr
This is a great car wash and the staff is very kind and professional. The wax protection lasts quite a bit and they guaroit for four days! Will be coming here often!
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May 2023 by Cole McCauley
Literally the best car wash out of any I’ve been to. They clean well they have epic mat cleaners free towels and the vacuums actually have power to them.
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April 2023 by Jackson S.
I never write reviews, but The new staff over at epic shine is unbelievable, permanently banning my vehicle from use without any warnings or real reasonings behind the move. 2 year former employee who's been a customer for 8 years, and THOUSANDS of dollars I've spent at Epic I would NOT recommend their services to anybody. 0 stars if I could for lack of professionalism.
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April 2023 by Kathy McClellan
I have a monthly membership. Car wash does a great job, polite attendants, lots of vacuums, wipe down towels well stocked.
