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February 2024 by David Haworth
Wayne was extremely helpful and knowledgeable today helping me pick out and setup a new iPhone 15 Pro Max. His attention to detail and pleasant personality made him a pleasure to work with. Great asset!
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February 2024 by sandra walsh
Best service ever very helpful this is the best store ever Robert was extremely helpful
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January 2024 by Christina Schurtz
These guys were so amazing to and helpful if you go there you have to see Haidar or Layton they were so helpful and couldn’t be more happy that we came to this location
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January 2024 by Terry Dale
When the wife and I had a bad experience with a phone purchase at the Overland T-Mobile store, Haidar and another employee were very helpful when I decided to turned my new phones in to the Eagle store. Ironically, Haidar was helping another customer at the time who also had a bad experience with smart watch purchase at the same Overland store. I found the agents at the Eagle store honest, helpful and understanding unlike the agent at the Overland store who said he was discounting our phones from $450 to $150 only to find out later that was not the case. The other customer with the smart watch had a similar experience on Overland. And call center agents could do nothing. My experience with the Eagle T-Mobile was with honest people.
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January 2024 by Shannan Berry
I came in one week after buying a new iPhone 13 for my daughter for Christmas. It was shutting off and having major issues. The manager of the store was extremely unhelpful and told me to go to the Apple Store to get it figured out. I know that is not the T-Mobile policy and I had 14 days to return if there was issues. He didn’t want to help me and that is a bummer because the other guys in his store are so nice. The manager had zero customer service. I will not return.
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January 2024 by R H
By far the absolute BEST customer service I have ever had from a phone store. All of my questions were answered, they helped me save money, and they were very professional.
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December 2023 by Mary Lou Morrisey
I was very relieved to get courteous attention by the staff at this T-Mobile location. I've been a T-Mobile user since the 1990s, and the employees here really helped me to save money on my plan. As a senior citizen on a fixed income, this was greatly appreciated! A store in Garden City, near my home, did NOT provide ANY support. What a difference in customer service.
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July 2023 by Tia Vert
After having several issues with my previous phone carrier, Pedro took care of me twice visiting this store. Greg was also great getting things arranged for me. I felt at ease after leaving this store despite all of the head ache I experienced with the other company. This store is not closest to my home but I will travel there every time I need help!
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July 2023 by Kimberly K.
Best customer service! Walked into this location and Matthew was professional, prompt, quick, and educational. You could tell he really cared about his customers. We switched from Verizon to Tmobile and the process was very quick and he took the time to educate us on the different phones. Thank you Matthew for the exceptional customer service. I would recommend this store!!
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July 2023 by Jon Kid
Mathew was a pleasure to work with! Super friendly and knowledgeable staff. Complete poloar opposite from Verizon. So far, I do not regret ending my 23 year abusive relationship with Verizon. Thank you T Mobile for putting your customers first.
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March 2023 by David B.
Outstanding service, knowledge of product, great selection to choose from! Very easy to work with...
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February 2023 by Patti Henderson
Thank you Trevor and Matt! My phone died a horrible smashed death and their friendly, professional service had me out the door with a new working phone quickly.
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August 2022 by Sherri H.
I've been a t mobile customer for over 10 years and visited office's in 3 States. This particular T mobile was the best by far! Hunter was able to Sell me 2 phones and set them up, fix an issue on an older phone all the while greeting every customer that came through the door ! He was also the go to guy for others working that day. 10 stars for Hunter!
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April 2022 by Rachel Storebo L.
Jake, the store manager, and Robin were so helpful in fixing my issue. They are the definition of Customer Service! Thank you!
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December 2021 by Shaggy (Shaggy)
Some of the best customer service I received in a long time choose hunter and Marcos they are the best
