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October 2025 by Justin Lloyd
I just moved out of a unit I was using for over 2 years. Overall the setup was ok - fenced in, easy to access, simple credit card billing, and reasonable prices. My unit was somewhat rough, but it did keep things from getting wet.
The negatives are as follows. It's a pretty tight compound. I have a large truck which is pretty wide turning, and I have to plan ahead to maneuver around there getting in and out. This is made worse by the random trailers that show up, renting the space on the ends of the storage buildings. I would hate to be stuck on the compound with a truck and trailer, especially if I found a dead end and had to back out.
the compound is not attended, and the phone number goes to a call agency which is not part of Secure Summit. This was a pain for me as I wrapped up my time with the business. There is a requirement for 30 days notice prior to moving out of your unit - I couldn't find access to my agreement and did not realize this to be the case. I was hoping to reason with the company that since there was a wait list for my size of unit, it would be reasonable to not penalize me since there is no real loss of revenue. Unfortunately it was impractical to play telephone with the call agency who struggled to get into contact with SS. SS did respond to the agency allowing me to pay $40 instead of the entire next month, but I still had 11 days left for the month I paid for. So all in all I had to pay for about half a month of storage I didn't use. Not horrible, but the company came out ahead as I'm sure they'll quickly get another tenant. I also did a pretty nice job cleaning up the unit I left.
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October 2025 by Ryan Morton
Great experience. Nice storage facility. Would definitely recommend.
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September 2025 by Sarah Bishop
We have only just started renting but so far has been perfect.
Easy to rent and when we arrived everything was waiting for us in our storage container.
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September 2025 by Rebecca Hess
Friendly quick response when I needed a place to store my stuff immediately they were able to do it. Place has reasonable prices and is in a convenient location.
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July 2025 by Pablo Benavente
Great facility for storage.
Clean and secured, great customer service and priced right.
Highly recommended 👍🏼
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July 2025 by Jackie Burns
We needed emergency storage, after hours and last minute for my Dad's stuff. The online reservation and payment option made this possible. It was such a stress reliever to just pay and go same day and the brand new lock was waiting in the unit for us when we arrived, eliminating extra steps 😀 Customer service and communication has been top notch. When James noticed I had an Ontario address but rented in Emmett, he reached out to me to confirm I had indeed intended to obtain an unit in Emmett and not one in Ontario (apparently they have units here as well). That level of attention to detail, even with automated online service, is just something you don't see anymore! I was very much impressed and appreciative of the consideration we were shown. I can't recommend this company enough and should the need again arise, they will be my choice for storage!
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July 2025 by Sunday Hines
Clean, secure, and weatherproof storage facility. Easy to work with and greet customer service.
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April 2025 by Stinson McElhinney
Very clean, nice. Online booking. Great option for storage.
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April 2025 by Traci Phipps
Nice and clean facility. Such an easy process to rent a unit and the customer service was amazing
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April 2025 by Heather Taylor
Very easy to work with. Good variety of sizes to chose from. Highly recommended!
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March 2025 by Paul Dewolf
Very easy access very friendly people
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February 2025 by Christine Norella
Was so easy to set up renting the storage unit online and get someone on the phone when I had questions or concerns! The owner was fair and understanding with my move out as well. Will definitely use again if needed!
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January 2025 by Larry Where
Very secure and well maintained facility. Customer service is excellent and responsive. I have 3 units without any issues. Larry R.
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December 2024 by Bridget Thompson
Fantastic storage facility located conveniently in Emmett. The customer service has been outstanding and pricing is very competitive, with lots of size options. Small town feel with over the hill security and technology. Love the text-to-open gate option.
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November 2024 by Trista Norton
Nice location. Easy entry to unit. Easy navigation on web site to understand billing etc. will use storage company again!
