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October 2024 by Greg Brooks
I typically only write reviews if I have an amazing experience or really negative experience. This review of Modern Auto Service in Fruitland, ID is the former. Kevin and all the folks at Modern Automotive went way above and beyond any expectations I had.
I was on an extended road trip when my Sprinter van experienced sudden power loss. I called several repair shops in the area. While most of the shops I spoke with seemed to want to help me, they said they were back logged for several weeks. I explained my circumstances to Kevin and he immediately grasped the difficulty of the situation I was in. Kevin told me to swing by the shop and they would find a way to fit me in. This was about 3:00PM. He explained that their mechanics were in training that day but they would fit me in first thing the next day.
I showed up at 700AM the next day and sure enough, they had me first in line. Modern Auto Service also provided me with a loaner vehicle at no additional charge. The problem ended up being a blown out hose for the turbo. A less transparent and honorable shop could easily have said I needed a new turbo. Which would have cost more than 10 times as much. By 4:00PM the day after the problem occurred, I was on the road again.
I am so very grateful to Kevin and everyone at Modern Auto Service in Fuitland, ID. I wish they were in my hometown. If every auto repair shop had the integrity, transparency, and honesty of Modern Auto Service I feel people would not dread taking their vehicle to be repaired.
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September 2024 by Zoila Mason
The staff at Modern Auto are always super friendly and professional. :)
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September 2024 by kirk hayes
good service, good people, good experience.
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September 2024 by Connie Cabrera
They were extra kind and helpful.
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September 2024 by Sandy Smallwood
First time customer. The inspection was very thorough, no pressure to repair all that was suggested. Repairs were completed very quickly and final price was exactly what was quoted. Recommend this company!
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September 2024 by Susan Ziegler
Very informative when I asked questions. I loved the service!
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September 2024 by Chance Poe
Wouldn’t trust anyone else with my car services. Always recommend Ryan and his team whenever I can.
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September 2024 by Susan Holland
I absolutely trust Modern Auto w/my car care. They are personable & kind. Definitely recommend!
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September 2024 by Kenneth Ford
Did a great job. The truck runs great. Work was done in a very timely manner.
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September 2024 by Randy Fiddler
Beyond a doubt, one of the best mechanical shops you could have the pleasure of dealing with. Have had regular services performed along with unexpected repairs on my own vehicles, and family members cars as well. I was always kept informed before, during, and after the repairs. The entire staff have gone above and beyond in their care and concern. I have many years of experience in the automotive industry and highly recommend Modern Automotive.
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September 2024 by Alex Hendricks
Amazing group of men that took care of my truck fast. They explained in detail what they found and were honest
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August 2024 by Matthew Oertel
Highly recommend!!! Was on a road trip from Utah to Washington in my 1-year old car and had random engine problems. Luckily we made it off I-84 and to Modern Auto Service. We got there an hour before close and they were extremely helpful, despite being so busy.
They read our engine code within minutes to determine what was wrong, and ran a full diagnostic within an hour.
The entire team, from Kevin at the front to Rain in the shop, was so helpful, pleasant, and reasonable.
10/10 would fully recommend!!
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August 2024 by Diesel Waters
These guys came highly recommended to me and they didn't disappoint. They've gone above and beyond to get my Yukon running the way it should be, have taken all the headache out of getting my vehicle repaired and the cost has consistently been lower than expected.
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August 2024 by Linda Henslee
Very friendly and helpful people!!!
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August 2024 by Leane Williams
Modern Auto quickly ordered the part I needed and installed it!
