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February 2024 by Holly Johnson
I started taking my basset hounds to Pet Supplies Plus because they have walk-in service for nail trims. The women in the grooming department are SO good with our dogs. Our female had a bad experience once and has been really skittish about getting her nails trimmed. The team loved on her, coaxed her, calmed her and were so gentle with her....I can't tell you how much I appreciated that. Thank you!
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December 2023 by Josh Purkiss
Great place to get my dog food. They also did a great job grooming my puppy.
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December 2023 by Ashly Halverson
Great staff, very helpful and enlightening experience, easy to get in and out while feeling confident in your purchase. Good pricing.
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November 2023 by Junior Buell
Be very wary Of this pet store, and their programs. The rewards expire every 30 days so you think you’ve got a couple hundred dollars rewards But then they’re gone. They say they price match but they don’t really. Half the time The foods I use are out of stock. And they can’t tell you how many bags you’ve bought to your next Free bag of food.
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October 2023 by Rudedog I.
My first time shopping in this place insured it would also be my last. My order came to around $52 and I had a coupon from their flyer for 10% off. When I gave the cashier the coupon, I was asked for all of my personal info to join their reward program to use it, so I said no and left. It did not say on the coupon in small print that this was required.
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September 2023 by Taylor Wardwell
I have driven by this store countless times and only stopped in today because it was on my way to something else and I wanted to save time rather than going to my usual store. I experienced the best customer service I have had at any business in probably years! I was greeted immediately, asked what I was looking for, guided to everything I needed, signed up for the free rewards program to get a fair bit of savings on my purchase, and I was even intercepted in the parking lot to have my cart taken in for me. The staff were all very friendly and conversational. The store was clean and well organized. There was a good selection for a relatively small space. Also, as a veterinarian, I was pleased with the product selection - actually high quality food, for example, as opposed to mostly stuff that just slaps a picture of a wolf and some cranberries on the bag to manipulate shopper’s emotions. A+++ from me. Will definitely be my go-to store from now on!
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September 2023 by Sophia Marie
Amazing customer service, they are all so nice, I love the costume contest they hold every year, they don’t care products that can harm your dog and have your pets best interest in mind. I love the dog wash station and the soaps they offer at it! I’ve never had any complaints, I always love going there! And I love that their staff is actually educated about dogs!!
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September 2023 by Alisha Bounsana
I found this place because this is the only place they had the dog food I was feeding my pups! Very clean and staff are friendly but it is way out of my way :( wish they had a place in the 2C! Love this place!
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September 2023 by Zach Highbarger
I've driven by this location countless times, and what a hidden gem it is! It's very clean, organized, and had an enjoyable atmosphere (the chatty birds added to the ambiance). I popped in for the first time today to pick up a specialty cat food, and it was obvious that I was a newcomer. Cassia immediately greeted me and asked if I needed help finding anything. I explained that I was in search of a sensitive tummy cat food, and we were able to locate what I needed. She got me signed up for the rewards program, in the chance that the food I purchased didn't end up helping my kitty, and explained the refund/exchange policy. I knew it was a long shot, but I asked if there were vinyl gloves available for purchase (the medicine my kitty needs requires it for administration). Vinyl gloves weren't available for sale, but Cassia offered a couple from in-house supply.For a first-time visit, it was a wonderful experience, and I felt very at ease. I worked front-line retail customer service for many years at one point, so I know how challenging it can be. Cassia was attentive, made me feel exclusive, and went above and beyond. She definitely deserves some recognition for a job well done. ? I'll definitely be back for my pet supply needs.
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September 2023 by Amber Thomas
I previously adopted this adorable ball python that Pet supplies plus had named "fireball"My experience with PSp has been nothing but glowing reviews. Is an absolute amazing petstore that has incredible deals I couldn't get anywhere else. My only gripe is I wish they carried more reptile supplies than just having a small selection in one aisle.Otherwise I absolutely adore shopping at their store and I do wish that there was a location in mt home Idaho. Where mountain home currently doesn't have a petstore.
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August 2023 by Stacy Foresee
I was so impressed with this store. First time going there and I am done going anywhere else!!!!! Customer service was amazing and prices great too. Quality products and live stock. Thank for my Whites Tree Frog!!!!
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July 2023 by Leon B
More people should stop into this store. It's clean well organized and has some of the cleanest wish tanks I've seen.
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July 2023 by Fellowship of the Mystery
Dog wash was awesome and very affordable. Staff was excellent and extremely helpful, cheerful, and kind. Definitely recommend! These guys/gals know how to operate a business.
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June 2023 by Penni Cabral
First time to the store...it was so nice! Alex was amazing and helpful! She even helped me load my items into my car....my new pet store ?
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June 2023 by Jodee Rizzo
we went in here today to give it a try because we were in town, we live in nampa, and found some cat toys we liked that were on sale but when we questioned the price after paying she said we had to have a rewards phone number to get the sale price but that info wasn't on the sales tag and we also wasn't given that info at the register. we will never go back here again.