November 2019 by Chrissy Reynolds
Normally I don’t write reviews I simply mark the stars, however if this review can save someone else the headache and money it’s well worth it. About a year ago my husband was transferred to the magic valley area, we wanted to support local small businesses so we tried make Steve’s our go to convenience store/shop. The first winter we were here my car wound up in the shop, all to find out because there was water in my fuel. The only gas I had used over the week before was from steves. When I tried to bring the issue to the attention of the owner, I believe she is the owner. Short haired lady maybe earlier fifties, she made every excuse in the book even though the shop attendant and another cashier had confirmed the water in the fuel was a problem. I ate that bill. Still trying to support local, just not buying the fuel, my husband and I went in to do our fish and game licensing and draws for the whole family. Let’s just say the cashier that time acted like we were giving her a headache, she had no answers to any questions and to top it all off I had to spend three hours in the actual fish and game office in Jerome to correct our families information. Somehow they entered my sons social security number under someone else, I had to show proof that my son actually was the owner of that social security number, fish and game were able to tell me the vendor who set up his original account and yup you guessed it, Steve’s Quick Service. Last and final time I used the place, I was in need of lawn mower gas and figured a little gas from the water hole couldn’t be to bad, I paid at the pump with my card, got a receipt and everything. In the middle of mowing my yard a police officer pulls up saying I didn’t pay for seventy something dollars in fuel, I explained that it was no way me, the officer said he knew the owner personally and they had me and my vehicle on camera leaving without paying. At this point I went and woke my husband up, after going over things they realized they were mistaken. My husband went in one final time seeking an apology and got nothing but disgust ion attitude from the owner. This small local business is a joke, I support small business America but I will not support straight lack of organization and people trying to rip off the general public.
