-
August 2023 by zebulon parks
I had the best experience at this pharmacy, it was close to closing and i needed a script filled for my sick kid, and i have been turned away from other pharmacies this late, but the pharmacist jason and technician moses went above and beyond and filled the medication, moses made me feel welcomed and even cracked some jokes, and they even stayed late. i’m so appreciative of them.
-
August 2023 by Renee Johnson
Every time I come to this pharmacy, my prescription is not ready…RX was sent in 7 days ago and it’s “just not ready”.
-
July 2023 by Michael
The worst pharmacy I’ve ever dealt with.never again. The staff are rude, and they act like you are wasting their time. They aren’t doing anybody any favors. It’s a service that is paid for. Totally pathetic. If I could give a zero I would. Do yourself a favor, go somewhere else
-
June 2023 by Alyssa Rebecca
This pharmacy is beyond frustrating. They never have prescriptions ready so you wait in line for ages just for them to tell you that you’ll need to come back in a half hour and wait in line all over again to pick it up.
-
June 2023 by L Moore
The male technician is condescending, rude, smug and purposefully unhelpful. If you dislike customer service that much go get a job where you can not treat every single person with disdain.
-
May 2023 by Jody Nalder
My prescription was turned in Thursday...Saturday still no pills. NOT acceptable.
-
April 2023 by Almost Done
Usually packed and seems to be understaffed most of the time. You will have to wait for a bit just to talk to someone. I would say anytime after 2 p.m. there's a decent line. But they always get the meds and I recommend calling ahead to make sure they received the order from your doctor.
-
March 2023 by John Stader
When I read the reviews on the website, I thought it was going to be a disaster dealing with this pharmacy but oh man was I wrong! These reviews are completely false! When I misplaced my medication and needed an emergency refill, I went to the pharmacy counter and explained my situation the gal Aimee was very nice and understanding, She talked to the Pharmacy manager Jason and he personally called my doctor and got me a refill on my medication, the curly hair guy in the back filled my medication and even though they were short staffed I was in and out of there in 15 minutes! These guys work hard in the valley. Don't always believe what the reviews say until you have personally dealt with them yourself.
-
March 2023 by Aj W
26 Hours AFTER the prescription was E-transferred there:The pharmacy technician was asked to "fax the doctors office again."The technician responded "we already faxed the doctor."The technician was asked further, "I have surgery on Thursday, can you fax the doctor's office again?"The technician repeated, "we already faxed the doctor."The technician was told, "it is close to closing time, can you fax the doctor's office a 2nd time."The technician said, "don't yell at me", then slammed the phone down and left it off the hook, exposing HIPAA information from other patients as names and medications of other individuals was audible while trying to figure out why the technician would be so unprofessional.Again, this occurred 26 hours after they electronically received the prescription from a surgeon's office.It would have been nice to have experienced the ability for them to check the status during the day today, but they seemed to have no interest in that kind of consideration at this time.It is unfortunate, since there was already a wasted visit there yesterday, which also felt like a frustration.
-
January 2023 by Edith Tate
yesterday I visited Albertsons Pharmacy. I got my medication, and when I arrived home I realized that it was expired!
-
October 2022 by Melinda Summers
Worst pharmacy in the valley! Don’t schedule your booster there! It’s a waste of time! Terrible customer service! I will never use this pharmacy again.
-
September 2022 by Bill Miles
No Boise or Twin Falls Newspapers for a week and half. Customer service a few days ago said there was a new delivery person that would resolve this. When still no papers today, customer service spewed a lot of nonsense, basically amounting to don't know and don't care.
-
September 2022 by Martin Unlisted
This is the first and last time I will use this pharmacy.Contracted the big C.I am 64, high blood pressure, diabetic and over weight. My son ran up to the pharmacy 2 hrs after I spoke with my doctor. Pharmacy did not like the way the doctor had filled out the prescription. They wanted more info on what meds I take, even though they are all in there computer system. They wanted to know when symptoms started and when the positive covid test was conducted. Information the pharmacist does not need except to 2nd guess the doctor. Worst, they wanted the information directly from my doctor and not his office staff or from me. All of which could have provided the information imedeletly. Doctor played phone tag with them between patients for 3 hours. So my son is waiting there for 5 hours and needed to get to work I talk to the self righteous pharmacist getting no where or any answer why she felt she was compent to second guess the doctor's diagnosis. This medication is only effective if taken with in 5 days so clock was ticking. When I told her that my son, who had been waiting 5 hrs would need to leave to go to work in 15 minutes and I would have to drive up to her pharmacy to get the prescription, she felt that that would be totally illresponable of me to risk passing covid to someone else. I guess I was supposed to stay home and die or wait another day to when the treatment would be less effective.I will be finding a new pharmacy and will not be using this one or Albertsons stores going forward.
-
September 2022 by Randy Linderman
Never answer the phone, If they do they put you on hold. Need to train there staff better. Looking for a good pharmacy go elsewhere.
-
August 2022 by Cheri Reinke
Not customer friendly. Not helpful. Employees need customer service training.