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November 2023 by Lori Bertsch
Friendly and helpful staff. Vehicles are nice, but more importantly, reasonably priced for everyone.
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August 2023 by Jeanne Valk
Brock was absolutely fantastic. Very kind and thoughtful. 10/10 would rent again.
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August 2023 by A. Belinda Lowder
My husband attended a funeral in Hailey and rented a car. Upon returning the car no one was at the counter (it was too early) and when we saw the bill they had overcharged us $91.85 for fuel and extra time. The car was in fact returned early and fueled. He spoke to the agents at the desk and they said they would take care of it. Weeks go by and nothing, we finally contacted AMEX and they charged the overages back. Well we received a letter from a collection agency today. Obviously they are trying to make extra money thinking that people won't check their bills, what a completely dishonest operation. Never again Budget.
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July 2023 by debra sarp
Higher prices
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February 2021 by Richard Rosen
Great car, great people. I used to rent with Budget all the time. Don't know why I stopped. After this rental, I will certainly add them to my list.
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December 2020 by John Brush
The vehicle smelled like cigarettes, but Boise staff was really nice. Billed for ESA animal hair when there was almost none present. 1st time in my life. Contacted corporate. Could barely understand the representative. He failed to connect me to a supervisor. 2 days later i had an apology email and was reimbursed.
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February 2018 by Damon C.
Great Service, clean reliable vehicle, fair price, what else can you ask for?
