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August 2023 by Arianna Nicholson
I was over pressured and scammed into buying a car when I there to just look at what was out there.I felt more pressure was put on me when they made it seem like I had to buy a car there or I couldnt leave the lot until I "purchased" the car they showed me.The folks there are nice, but their tactics on manipulating folk like me with financial complications into purchasing a car that I CANT AFFORD, is just wrong.I was never explained what each piece of paper was about, what it said in the details, nor given the chance to read them, they just kept telling me to sign, sign sign!I went back to return the car to this same location and get my original car and money back, but when I talked to one of the managers, I explained to him that this was a huge mistake and I NEVER WANTED TO BUY, PURCHASE, TRADE, OR FINANCE a car and that I was only there to look at my options I felt extremely pressured by the salesman and the manger who I worked with, but instead of being professional and working with me to come to an agreement, he screamed, yelled, threatened me and my boyfriend and made a complete scene in front of other customer and his other employees.I tried to explain to him that there is a used car law in Idaho that allows me to return the car within 10 days afterwards; also in their paperwork contract says the same as well that once I return the purchased vehicle to the same dealership I can get both my car and money back in full.Aftet mentioning auch informatiom to the manager, he continued to get very vocally hostile and show more hostile actions towards me and my boyfriend.Now the rude and disrespectful man is holding my car and my money hostage from me!! I had to call the police on him and his actions. I HIGHLY do not recommend going here because of this incidents
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August 2023 by Peter Garland
Bought a used SUV for a fair price. I had a great experience working with Garret; he was helpful and not pushy at all.
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July 2023 by Arianna N.
I was over pressured and scammed into buying a car when I there to just look at what was out there.I felt more pressure was put on me when they made it seem like I had to buy a car there or I couldnt leave the lot until I "purchased" the car they showed me.The folks there are nice, but their tactics on manipulating folk like me with financial complications into purchasing a car that I CANT AFFORD, is just wrong.I was never explained what each piece of paper was about, what it said in the details, nor given the chance to read them, they just kept telling me to sign, sign sign!I went back to return the car to this same location and get my original car and money back, but when I talked to one of the managers, I explained to him that this was a huge mistake and I NEVER WANTED TO BUY, PURCHASE, TRADE, OR FINANCE a car and that I was only there to look at my options I felt extremely pressured by the salesman and the manger who I worked with, but instead of being professional and working with me to come to an agreement, he screamed, yelled, threatened me and my boyfriend and made a complete scene in front of other customer and his other employees. I tried to explain to him that there is a used car law in Idaho that allows me to return the car within 10 days afterwards; also in their paperwork contract says the same as well that once I return the purchased vehicle to the same dealership I can get both my car and money back in full.Aftet mentioning auch informatiom to the manager, he continued to get very vocally hostile and show more hostile actions towards me causing me to suffer emotional and social abuseNow the rude and disrespectful man is holding my car and my money hostage from me!! I had to call the police on him and his actions. I HIGHLY do not recommend going here because of this incidents
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July 2023 by molly Flower
Was sold a total lemon of a car with various issues, they lied about what engine it had, and I learned from the mechanic that the codes it was throwing after I got it had been cleared several times before purchase so they knew about the issues beforehand. When I came to them about the first problem (about an $80 part and an hour of work) they "fixed" it but it was back to doing the same thing 30 minutes later. When I told them about the other issues they said I would have to pay full price to fix the car. It shouldn't have had these issues in the first place but instead they hid them until they could pass the problem onto someone else.
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July 2023 by Molly F.
Was sold a total lemon of a car with various issues, they lied about what engine it had, and I learned from the mechanic that the codes it was throwing after I got it had been cleared several times before purchase so they knew about the issues beforehand. When I came to them about the first problem (about an $80 part and an hour of work) they "fixed" it but it was back to doing the same thing 30 minutes later. When I told them about the other issues they said I would have to pay full price to fix the car. It shouldn't have had these issues in the first place but instead they hid them until they could pass the problem onto someone else. Contacted them about returning it since they won't fix it and they offered less than half what I paid becaus enough it's a trade, the only reason I didn't return it the day I got it was because they said they'd fix it.
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May 2023 by Todd Shadwell
Best place to get a decent car for a fair price I have and will return love the staff all are very helpful and willing to work with you
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April 2023 by Tasha W.
DO NOT SUGGEST you get a vehicle here. I went into Hayden Auto Credit because I didn't have credit and no credit makes it hard to get into a vehicle. They told me that the only car on their lot that I would be approved for because of my credit was a 2011 GMC Acadia that they had just gotten in. Said that I didn't have a chance getting into anything else with my credit so I decided to get it. I told them that I would get it as Long as they fixed the AC that wasn't working at the time and the window that didn't roll down. They assured me that they would. They fixed the window and charged the AC. The cold air only lasted 2 to 3 days, I drove it back to Hayden (30 min from home) for them to FIX the AC 2 other times, found a ride back home while they "fixed" it. Found a ride back to pick up my car...such a hassle 3 TIMES to have them just charge my AC and have the problem not fixed. 3 months after having my car I started having problems with it. After having this car for 6 months I had to replace the timing chain (a $4000 job at perfection) After being without a car for a month while they worked on it, I finally got it back. 3 days after having it back it left me stranded at a gas station in Athol. I had to have it towed to a mechanic in Athol where I got more bad news...The flex plate had some broken teeth and is going to need to be replaced. I was quoted $1600 for this job. I am totally disgusted. As a single mom of 4 kids who works her ass off, I'm just done. I still owe $9000.00 on this Pile of Crap and I have so much money into it that I can't even try to trade it In. So here I sit with NO CAR once again and I will NEVER consider getting another vehicle here and I suggest you don't either. This place did NOTHING to try to make shit right!
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April 2023 by patricia williams
Spencer really helped me find a car that suits what I wanted and needed. They work with you when you don’t have credit and was very friendly and accommodating.
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April 2023 by Briana Mays
Garrett Craig was AMAZING!! He got me into a reliable vehicle that was affordable and to my liking ! Garrett was easy to work with and got me in and out in a timely fashion I didn't feel pressured to buy and he listened to what I was wanting and needing in a vehicle. THANKS GARRETT!!?
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March 2023 by Jodi N.
I highly suggest before buying a vehicle from these not so honest folks, you take a car to a mechanic that you trust to have checked out. My boyfriend bought a hummer from them about a month or less ago. His vehicle is now in the shop getting a new engine along with many other things and will have to pay out about $5000 additional dollars, even with the warranty, to get it fixed. This was a hard lesson for us, but I hope this will reach someone out there so they too don't make the same mistake as us. I have no respect for these people and my heart breaks for those who are getting bamboozled by them. In reality they don't know much about cars, so please educate yourself before making a final decision and signing papers. They have 2 stars for a reason and within in 6 months I wouldn't be shocked if they have 1.
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February 2023 by Paulina David
These people are taking advantage of my mom!! Have been since she went in and bought her first car with them. That she had to trade out because the first one was falling apart! She went in for an oil leak and after paying them $1400.00 she drives it home, a few days later her transmission is messed up! Her transmission was working great!! Her car is driving worse without the oil leak after having them work on it then it was with the oil leak! Do not take your vehicles back to these people to work on!!
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January 2023 by megan Davis
Gave us everything they said they would. Fixed the few things we found that needed to be. We worked with Zack and Garrett. Both of them were great will definitely be coming back to this location over the ones in spokane.
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January 2023 by AmberMarie Berglund
Credit auto sales was able to get me into a vehicle in less than a day. I'm 30 yrs old and had no credit and now I can build it up to make more dreams co.e true. They listen to what I needed and fit my family into the perfect vehicle.
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December 2022 by Stephanie Hamilton
No no no… NO!!!!NO NO NO. I change my rave review!!!! I was given a suburban and the check engine light came on as soon as I drove it out of lot and had to circle back. They found the camshaft out so they said they had a Yukon same year and I drove it,. thought it was in good condition and why I gave the rave review above.However, I drove out of state and the engine light came on halfway through trip. Then another light came on further on trip and had to take it in to 2 shops for estimate of problem. 6500$ because cylinder 4 not firing and bent. So I didn't even have the vehicle 3 weeks and it needs a new engine. Granted it is used. I left a message for finance as he told me to let them help fix before I would go legal when signing papers, but he NEVER called back. Then I contacted Rob, service manager, and he said get the warranty approval, which is only 2,000$ and he would try to get rest on loan so I could get it fixed. I left him 2 messages after approval went through and NO return call to resolve. So basically I am being ignored.So I have a vehicle with warning lights on and needing a new engine in 3 weeks of owning it. Finance company is already calling me, so I feel harassed. THEY can come get this damn vehicle and GIVE ME MY DOWN PAYMENT BACK, then I can go somewhere else and get a better car. RELEASE ME FROM CONTRACT!!!!!!Do NOT recommend now!! Horrible and I am UNHAPPY! I need a reliable source of transportation. I hope someone will contact me to resolve this. Especially since they were quick to like the 5 star review.
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December 2022 by Marybeth Wood
I love Hayden Auto Credit Sales is the best. I want to shout out to Scott,Rob, Dakota, Garrett. We just got our 4th rig from them and been coming here for a few years and they are super nice friendly and will bend over backwards to get you in a rig. I highly recommend them to any one that needs a car or truck good or bad credit they will work with you. Come see them guys!!!!!
