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October 2023 by Tina Price
I love my bank and have for over 10 yrs. They have the lowest interest rates on car loan anywhere. If you have approved credit. This bank is big on customer service and it shows.
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July 2023 by Matt Lang
Great bank and every teller that I've dealt with has been has always been very friendly and helpful
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December 2022 by C. Nathaniel Von Lind
I moved to ICCU and have been happy with the service. Recently ICCU has moved to support foul Boise events involving exposing children to degeneracy has made this CU not cool any more. They backed away from the event after enough people gave ICCU a hard time, but the I'm sure they'll try again in the future. Unfortunate turn for what used to be a good CU. Currently looking for a better option.
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November 2022 by Tyler Lunde
Got nipped by federal regulations on saving accounts transfers, called to see if they could help me get my money back. Was told by Marc everything he was doing was a courtesy, seemingly not actually in his interest to help me, and then told me they helped me once so they won’t help me again. They don’t care about their members, and they especially didn’t care about me. Marc, the other Marc, and James the supervisor get a 1/10 in the customer service side. They were real pompous d*cks. Learn some empathy ??
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April 2021 by Zac Kreiss
I've dealt with these guys twice now. Both times they refused to valuate my home at the correct value. Significantly undervaluing my home, twice... I gave them proof from an independent professional broker using a Brokers Price Opinion (BPO) from back in DECEMBER, which was four months ago. My home is worth far more now than it was then, and everyone knows it. At first they went off last years Tax Assessors value, which is significantly low, and everyone knows it...why would they use a number that is consistently wrong and also out of date?I called up STCU the same day and they valued my home at more than $100k than ICCU did. Strange huh? They refused to budge on working with me to get the lower interest rate and the amount I was looking for. STCU had no problem giving me their lowest interest rate and nearly $100k more credit amount than ICCU did.ICCU seems very rigid and unwilling to work with their potential clients. I will not be calling them anytime soon for services, nor will I be banking with them in the future. Blegh...
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March 2021 by Jess Hammon
I have banked here for 4 years now. Love there service! Highly recommended
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February 2021 by Fleur de Lis Restoration
I LOVE this bank ! I was referred here from a close friend when we moved up in September 2020. Matthew B. At the Hayden branch on Honeysuckle Ave. helped us open personal and business accounts. Top notch customer service, and the most friendly faces in a bank I’ve ever seen. Thank you Hayden ICCU!Looking forward to many years of banking here.
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September 2020 by Leonardo Curri
By far the best customer experience I’ve ever had in general, and miles ahead when compared to other banks. I’ve never had a negative experience throughout the years. They have always went above and beyond to help me whenever I needed it.Every single person I’ve talked to on the support team, every agent, specialist, etc. has been beyond amazing.Every single person I’ve talked to thus far has displayed phenomenal professionalism, everyone has been extremely supportive, kind, friendly, experienced, knowledgeable, and so forth. I can continue on, and I can comfortably say this for every single person I’ve talked to thus far.One of the most important factors that has kept me with ICCU, is how they treat their employees. So far, I’ve heard nothing but great words from employees about their experience. This is extremely important to me.I have recommended ICCU at every single opportunity, and I’ve encouraged dozens upon dozens of friends to signup. To date, I’ve never left such a review, let alone praise a company to anybody. Absolutely recommend to anyone reading this, 10/10. I’ve been meaning to write this for a long time now.For any questions, please respond to
[email protected]
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April 2020 by the realjeff-0
They really do treat you like a friend
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April 2020 by Wendy Griffel Walter
Love this Idaho Credit Union!
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February 2020 by Kiera Flaherty
This bank is my favorite bank because when you walk in, they say hello and are always happy. While they are working with you they are nice and my experiences here have been amazing.:)
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November 2019 by LakeView LawnCare & Landscape/ Jason Moore
A few things to consider when choosing a bank that I had to find out the hard way.
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October 2019 by Logan Harris
I have been banking here for two years and this credit union is outstanding!! Every time I walk in there are multiple tellers ready to assist me with a smile.
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June 2019 by Sammie Pearce
We just moved here and opened an account due to our neighbor's recommendation. He works for ICCU. Says it's his best employer ever. We had a wonderful experience. They are truly customer service oriented!
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May 2019 by Dirk Digler
I've done business with several banks and credit unions in this county and have a professional finance background. After opening accounts at the Hayden branch of ICCU I will say that their competitors had better watch out!