-
October 2023 by Veronica G.
So ANGERED by the system of repeated emails and texts. The customer reps at the Hayden location, are quite nice and hear all the complaints! BUT, with system issues and rent increases- not even being a year, I do NOT recommend this or any other Keylock Storage!
-
February 2023 by john gentry
The attention to detail with regard to customer service, maintenance and cleanliness to at the facility it outstanding. Both the District manager Lisa and the facility manager Kati should be commended.
-
October 2022 by Elisa Stamm
Keylock Storage was recommended by a friend, and it was an excellent recommendation. Every part of the experience from initial rental to vacating was a pleasure. The staff is fantastic, particularly Katy. She was always friendly and helpful and a large part of the wonderful experience. My unit was clean, secure, and climate-controlled as advertised. The technology and apps, combined with outstanding customer service, put Keylock Storage in the top tier with my highest recommendation.
-
October 2022 by Thomas Hartley
The manager, Katy K goes beyond her job to make sure everything goes as smooth as possible with the usual stress of moving contents between home to storage. When I was unable access my storage unit, she came in from home after hours to help solve my problems. Although I hope she remains as the manager I would not be surprised to see her promoted to a job within the company to a position that would use her talents to advance the company and its wonderful product.
-
October 2022 by David Kinsella
Needed to rent storage unit for my son on very short notice. Son in Coeur d Alene, me in Portland Oregon. Katie was extremely helpful in getting me all the pertinent paperwork sent to my email address. She took a couple of calls from me just before her shift ended to make sure everything was clear. Very pleasant to deal with.Sincerely, David Kinsella
-
October 2022 by Danielle Newbould
Great experience! Easily accessible and clean facility. Loved that we could use an app on our phones to enter the facility and our unit.
-
September 2022 by David Bruce Waterman
Have been with Keylock Hayden for 5 years. The personnel have always been helpful and friendly. In particular Katy has been conscientious and serious about her work at the facility. I would highly recommend Keylock Storage. - Dave Waterman.
-
September 2022 by Todd Luciano-DeSmith
I'm a client at Keylock Storage because of the location and convenience. However, I remain a client because of Katy! She's a very professional, friendly, caring person, who goes out of her way to provide outstanding customer service!!! Thank you Katy!
-
September 2022 by Danielle Timpani
Katy was so helpful in finding me the exact size unit I needed & so friendly. I highly recommend Keylock Storage in Hayden, ask for Katy. She keeps a very clean, safe & secure facility.
-
September 2022 by Bill Keylon
Rates are high, but Katy was very friendly and called often to update me on reserving a unit. She went over-and-beyond making sure my needs were met for my toys.
-
September 2022 by melodee moore
the best and most secure storage facility in north idaho. the managemer is amazing and very helpful. the units are totally clean, and rodent free. they are accessible 24/7.
-
September 2022 by athena maria
Katy was extremely helpful from the day I inquired about a unit, (and got one) to the day I no longer needed my space and vacated the unit. Overall a pleasant experience with Katy (whom I primarily dealt with throughout my rental of space). She was very kind, personable and easy to communicate with. The units were awesome with great features. The gated entrance is nice and it was always a well cleaned area which felt like a good, safe place to store my things. Using the app is simple and just a nice establishment.
-
September 2022 by Robert Miller
good facilitie been a customer for some months great security
-
June 2022 by Biz Connection
I have rented From Keylock for several years and have be please with the lever of service and condition of the facility.Katie Kjos, has always been exceptionally helpful and professional.
-
June 2022 by Tami Ingwerson
Love the fact I could get a keyless entry and very secure
