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March 2024 by Kas S.
Always deliveryBut pizza is too
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January 2024 by John C.
Great Pizza highly recommend ordering from here. I wish they would have seating for dine in. The pizza is fantastic
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January 2024 by Gary Tidd
Delivery was on time! Pizza was hot &
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January 2024 by D T.
Good pizza, friendly, prompt. I do carry out but you can eat inside. Price is reasonable.
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December 2023 by Leanne Delaney
If you’re going to do your own Grubhub then actually deliver the pizza! Your customer service when answering the phone is outrageously rude, poor service and will not return. We called several times to be told it was out for delivery and then call center for Grubhub calls to say you cancelled for not having a driver. Thanks for not being honest!———here my reply since you turned them off!Let talk about this! I never called anyone names and we called twice when my husband called the first time your employee said food was out for delivery and hung up without even knowing who he was.I called back to talk to your staff to have the same answer but insisted on him actually checking where the order was. He put me on hold came back several times to not even know where the pizza is because he thought it was out for delivery. Didn’t have our name correct or address down for what was supposedly sent.I said to your guy if the pizza is not here within the next 10 minutes we will he canceling anyways because we want food. Never did we have an issue with it being an hour wait that was understood.I’m in customer service and calling anyone names didn’t happen. You should reach out for a phone call to me and discuss this since you obviously have a bigger issue in your hands then you realize.
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November 2023 by Brian Sanders
Amazing pizza, wonderful service! They will even bring it to the bAr next door at no charge!
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November 2023 by Dan LaVine
The tall kid with the light colored hat gives horrible customer service! When I asked for a menu he literally grunted at me and pointed at the wall behind me. I then gave him my order and he, without confirming my order or even saying a word, flipped the card reader around for me to pay and then just walked away back into the kitchen. No receipt, no statement of how long the pizza would take, nothing.Had I not been wanting to try this place for months I would have just asked for a refund and gone somewhere else. Long story short, the pizza isn't worth the bad customer service. Pass on this one.
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November 2023 by Matt Lambert
Best pizza that I know of! They have been around a long time.Love the gluten-free!Carry out
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October 2023 by Travel Finder
The pizza was good. But I shouldn't have to wait an extra 20 minutes when I get to the counter if I ordered my pizza 40 minutes in advance.
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October 2023 by bmxdude1337
The pizza dough is great and the amount of toppings was awesome. Go grab a slice, or 8.
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August 2023 by Robert McFarland
Called in for delivery of a medium pizza 07/17/2023 around 5:45 PM.I work at the front desk at a local hotel. I often refer guests from out of town in our hotel to deliver pizza from Northwest Pizza in Hayden. After more than an hour I called to check on our delivery and was told that the driver was on his way. I expressed that had already been an hour and they assured me once again that it was on the way. Another hour passed and still no pizza, so I called again. The manager answered this time and provided me with excuses that they were just busy. The manager again assured that the driver already left with the delivery and should be at the hotel any minute. Yet, another 15 minutes passed before the driver finally arrived and the young man explained that they were short of drivers as to why the delivery took 2 hours. We were charged for the pizza and despite the long wait, I still tipped the driver and appreciated his honesty.This is not the first time I have experienced excessive delivery times from Northwest Pizza and our hotel will no longer refer business to them.
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August 2023 by Eric Slawson
Really great pizzas. Love the thin crust. They also have really interesting combinations of sauces and toppings. My family will only eat their pizza now..
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June 2023 by Candy V.
Such good pizza, every time! We've had several different pizzas and they have all been really really good.
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June 2023 by Zachary Horn
Grabbed 2 pizzas for pickup.Pizzas were completed within 20min of order, on a busy Saturday.1 GF 1 Regular. Both crusts and pizzas were good.I have had pickup here several times, consistently good food.
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June 2023 by Bob Albing
Great food, really good gluten-free pizza crust, and the pizza is always ready when they say it will be.
