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November 2023 by C
This is my uncles store and my grandma is the crotchety old lady at the front desk that upsets some people. I think it's hilarious to go through these reviews and listen to grandma tell the stories of some of these folks. I can understand where they're coming from. Most people love grandma. She's hard working and cares a lot about what she does. If you have a but of thick skin and want your package taken care of properly, come on down! This is North Idaho family business at its finest.She even got a trophy for amazing customer service. Ask her to show it to you.
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June 2023 by Riot Sutton
The elderly lady that works the front counter, has no customer service skills whatsoever. I asked her if I could mark fragile on the box, she said in a rude tone, "do you think conveyor belts can read?" She then ignored me when I asked for a tracking receipt. I then noticed a paper on the wall that states they are not liable for any prepaid drop off package, as they are only their as a convenience. Soon as I read that I took my package and left. Shame on whoever owns that business. Almost every bad review for this place is because of her.
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December 2022 by Dave Carter
I shipped a package out of here and found the staff to be extraordinaly friendly and helpful. I am surprised at some of the reviews. These packaging and post businesses are "for profit" businesses. They are usually family owned businesses and have to make a profit or go broke. If you want to drive to the Federal Post Office and wait in line, that is always an option.
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December 2022 by Jaime T.
Very slow store. There is an older skinny lady that was very rude. They have the audacity to have a sign posted about "Being Kind". What a joke! They don't have Q readers either. Don't waste your time there.
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May 2022 by Sky Pruitt
Had to do a FedEx return for a Cabelas/Bass Pro item that was very expensive so I asked for a receipt to ensure the item was no longer in my hands or my responsibility. The elderly woman working the desk rolled her eyes, said “oh the FedEx guy is gonna love you” and she told me to take a picture of the shipping label. That’s all she could offer me as I was leaving her with a $2500.00 item. She was zero help and proceeded to tell the other customer “you’re driving me crazy” regarding whatever that customer needed help with. Whoever runs PostalAnnex needs to realize this is the last time I’ll use any of their services and I would have gone anywhere else if this isn’t where Cabelas required me to go for this.
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January 2022 by Karen W.
We are very pleased with Postal Annex. Dianne and the rest of the staff are always so helpful and attentive. We have a personal mailbox and use their UPS and FedEx services. No complaints and we highly recommend them for all your postal needs.
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November 2021 by Scott
Tried to charge me 10 dollars to send 2 letters to Canada. I bought 2 Canadian stamps today from the post office for 2.15
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September 2021 by Travis Pyle
This place is a rip off. They are rude and inconsiderate. They screw people over. I would NEVER use them to ship your packages.
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September 2021 by Rylan Morgan
Lady at the front was very rude. Tried to overcharge me and took apart my box.
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July 2021 by Tina Pedersen
I have never seen a business so horrible as this. They tried to charge me $37 to send a fax of 6 sheets of paper!! I had the files on a jump drive. They said it was $2 every time they click on a file and $2 every time they hit "print". The most absurd thing I have ever seen. It took the employee less than 5 minutes to send this fax and they wanted $37!!! I refused to pay it and they threatened to call the police. UNBELIEVABLE!!!!! DO NOT GO HERE FOR ANY REASON!
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July 2021 by Ramiella Henry
Great customer service, we had an emergency and they got our order done within an hour! Very nice too.
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February 2021 by James Greer
Safer than home delivery.for sure.
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January 2021 by Linda Christensen
Friendly
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August 2020 by Doug- CD Simon Trustee
Shipping from this location is easy.Notary service is quick.All the bells and whistles of a big company in a nice friendly and convenient location. Thumbs up to you Diane!
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November 2019 by Terra Sotelo
I found Diane to be extremely helpful and super nice. She checked (compared) all the different shipping rates and timelines for delivery to make sure I got the best deal in a time frame that worked for me. She was super friendly, and the store seemed pretty well equipped to ship almost anything (some guy dropped off a truck bumper to be returned!) .
