-
January 2024 by Micah Howard
Joe and Henry took care of us and it went super smooth, got our new phones, they got us multiple promotions and good deals, great guys to deal with, super friendly and timely! Would definitely recommend!
-
December 2023 by Gene Hasch
Joe was amazing to work with. When I left I felt at ease and that everything was taken care of. And I can say it was, everything worked as he said it would.Thank you Joe!!!
-
November 2023 by Jordan Ezell
Every time I go in, whether checking on my service or looking for the next upgrade, they are very helpful. They always have answers for my questions and always treat me with respect. They also seem to want to help me as best they can without overly trying to sell me on something I don't need. The store is always clean and the employees always have good hygiene. The music is never too loud and the atmosphere feels peaceful and calming.
-
November 2023 by Shawn & Colleen Aldrich
Great service and knowledgeable staff! They've always helped us find the best solutions to all of our mobile needs. We switched from Verizon a few years ago and don't regret it. T-Mobile is continuously doing upgrades to their service and becoming a true leader in the market. Check out the Hayden store for the best service in our area!!
-
November 2023 by Jesse Kinerson
First time customer to T-mobile. I can’t say enough how glad I am that I went to the T-Mobile store in Hayden. The staff, and Henry the store manager have been excellent. They are professional and knowledgeable! The atmosphere is pleasant and welcoming! Switching carriers would have easily been a nightmare had I not gone here. I’m so glad I did! Very satisfied customer
-
November 2023 by Beau Brown
Henry at T-Mobile is the absolute best! Henry has always been so knowledgeable and helpful! There’s been so many times where I’ve needed something and he’s been there every step of the way to help me transfer service, get a new phone, etc. He’s the guy I would send anyone to for their phone needs!
-
November 2023 by skip
Joe and Josh provided SUPERIOR service. Totally explained everything, very friendly and patient, and happy to show us added features. Forget Costco, go to these guys.
-
November 2023 by Marty Wheeler
Had a great experience getting a new phone! Quick and great customer service!
-
September 2023 by Sue Johnson
Best customer service around. They are always so helpful.
-
September 2023 by Celine Randall
Worst T-Mobile experience I've ever had. They were rude and unprofessional I remember one of their names being lance. Been member for years. I will now be switching because of the experience I had inside of that store.
-
September 2023 by Mimi O.
I had to replace my phone while I was on a trip in the area, but was extremely pleased with the service I received here!! They were extremely knowledgeable and courteous, without feeling like they were just trying to upsell me products or plan upgrades just to make more money from me like I've experienced with other stores.I'd recommend this location to others if they need TMobile assistance in the area, but call ahead to check if they have the particular phone you want in stock in case the item you're looking for is popular.
-
September 2023 by Sierra Inman
I felt so bamboozled and utterly confused when I left the Hayden t-mobile. Seems like they made their service incredibly complicated so they could fast talk my fiancé into dropping a total of 500.00 while we were there... after the deadeyed open mouth stare from the employee who assisted us, because it was not on his obviously rehearsed script when asked "Why?" I called to speak to the manager, and he was incredibly impatient with me and cut me off in the middle of expressing my concerns deferring us to call 611. Gentlemen, you work in customer service.... need I honestly say more? Josh, and Chance perhaps you should consider a different career path?I definitely don't recommend this location. Since we are new customers, we will see if this treatment speaks for the rest of the company.
-
September 2023 by Kelli Ogle
I had to go in multiple times to get help. Henry was seriously AMAZING! He knows his stuff and gets things done.
-
June 2023 by James “Janzen” Kieffer
Super bad experience, took hours to just upgrade. The salesperson was very smart and tried forcing his thoughts on me and my wife. Took hours to get this done.
-
June 2023 by Judy Thow
Josh was fantastic helping me with my phone. He diffently has excellent customer service. Thank you.
