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“They helped me out when I was in a really tough spot with my vehicle, able to get me in same day and even had connections with a local family owned towing company (On My Way Towing). They really went above and beyond when it came to helping out a customer. Respectful, empathetic and honest are some key words I would use to describe the service I received.
I was really appreciative that when I asked for their opinion, they didn't fluff up any thing and were up front about what to expect regarding cost. I was expecting to pay twice as much as I did and honestly felt a huge sigh of relief leave my body at the price.
Thank you again for everything!”
“Thank you, thank you, thank you. The day we were scheduled to go to Vegas, Uh oh, No Reverse? They scheduled my truck in right away and a week later it was ready. We put the necessary break-in miles on it and we're now back in the warm weather, Nice.
This is my 2003 Chevy 6.0 w/L80 tyranny that I bought new w/ 250K miles and now runs like a puppy ?”
“The splash shield came loose for a second time on my car and I found Ray and asked if he could help. Not only did Ray fix it, but he explained why/what happened, and told me what to do if it happens again. He was honest, and truly cares about his customers. I drove my car down to Texas and did not have a single issue. I recommend everyone with a Ford go to Vallero’s!!!!”
“Always GREAT service and support. Jamie Taylor is the best service advisor I’ve ever worked with. She goes WAY beyond the norm to give great support! Highly recommended 👍👍”
“Todd is the absolute man didn’t sell me on anything didn’t waste my time will forever be going back here for great service with a great price”
“This shop is amazing. They did a bunch of work for me that wasn't covered under my warranty 'because they were there anyway'. Brian up front was very helpful and explained everything well. 10/10”
“I recently found Johnson Automotive. Jim and team did a great job. They got my car in right away and handled several issues in one visit. Excellent work done. Jim is very knowledgeable and a good guy to work with.”
“Ladies, this is the place to take your vehicle to be treated fairly and listened to. I’ve been going here for all my mechanic needs for the better part of a decade. They get it done right, the first time.”
“Super helpful and friendly! I called in for an estimate on a resonator delete and it was priced well. They cut the resonator, welded and spray painted in under 20 mins!”
“I came to Silverlake looking for a second opinion on a transmission issue and was very pleased with the transparency and detailed information they provided. Great team!”
“We had a question about a diesel pickup. We called and spoke to Roger and he was absolutely wonderful. The truck wasn’t even in his shop and he took the time to answer our questions and explain everything! This is a shop I would definitely take any vehicle to. Not everyone would take the time to help someone on the phone about a vehicle that is in a completely different state. And he did! Huge thank you and big kudos to you sir! We appreciate you!”
“Easy to work with. Only put 300 mi on the transmission so far but everything's running good. Got us in and out in a hurry cuz we were in a bind. Probably won't be able to do it for everyone but blessed he was able to do it for us”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“I cannot express how grateful I am for the team here. I drive two hours just to bring my car to this shop because, after having terrible experiences with past mechanics, finding a team that is genuinely honest and trustworthy is invaluable. Yesterday, I brought my car in for an oil change, and they discovered a brake fluid leak. Jim was incredibly compassionate and genuinely concerned for my safety, especially knowing I had to drive back home that weekend for work. Even though they were extremely busy, he went above and beyond to fit me in the next day. He even stayed late after hours to disassemble my car to make sure it could get done. Jim is an absolute exceptional employee. I won't take my car anywhere else and definitely recommend this place.”