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January 2024 by Sydney Johnson
I’ve been working with Rochelle at the Hayden location recently. She has been helping me change my name on my cards since I recently got married. She has been SOO friendly and helpful! I’ve been banking with Washington Trust for a while, and I’ve never had such an amazing experience than I am with Rochelle! (Apologies if I spelt her name incorrectly) this girl is great and deserves a raise!!
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March 2023 by James Martin
I've been with WTB for over 10 years. They follow all guidelines, and still provide an incredible service level. I worked for the fraud department of one of the top 100 banks in the world for over 5 years. I'm supremely confident and trust washinton trust bank. I will always trust their service quality.
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October 2021 by Kristina
Outstanding! Lisa Sayler has been exceptional helping us with a loan for a truck my husband has been wanting. We had a couple of hoops to jump thru and Lisa has been nothing but informative, flexible, dependable. I would recommend this bank and have recommended this bank to everyone I know. We have been with Watrust for close to 10 years and I wouldn't trust anyone more then a place that wants only the best for its customers. Thanks Lisa, and everyone that made it possible!
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April 2021 by CYNDIE CAMPBELL
Great employees, like Megan. She always makes me feel extra special, no one like her. Drive thru in awesome, never had to wait. Great place for banking needs!!!!???????????
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March 2021 by Kristina Siebers
Outstanding! Lisa Sayler has been exceptional helping us with a loan for a truck my husband has been wanting. We had a couple of hoops to jump thru and Lisa has been nothing but informative, flexible, dependable. I would recommend this bank and have recommended this bank to everyone I know. We have been with Watrust for close to 10 years and I wouldn't trust anyone more then a place that wants only the best for its customers. Thanks Lisa, and everyone that made it possible!
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December 2020 by Chaz Sager
Been a great experience they are always very helpful and kind.
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November 2018 by Bayley S
Been using WaTrust for years for my business and have nothing but great things to say. Great folks, always super helpful and friendly!
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November 2017 by Sarah Digre
Really helpful staff
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October 2017 by Laura Conte
Love WTB, the Hayden branch is particularly wonderful. Awesome customer service, super helpful employees! Rochelle is the best!!!
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April 2017 by Dwight Lucky
Bad customer service. They closed my account without telling me. Then did not let me take things out of safe deposit box until I paid a whole year's rental. They claimed they did not have my correct address, but I had not moved since opening the account. I will never do business here again.
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July 2016 by Sheena Dunn
Friendly and excellent service! Every branch the employee's are the best!
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May 2016 by Kate A
Horrible! Worst bank ever. They took all the money I had in my account and then they just closed it! Bank somewhere else or lose your money to thieves!
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January 2014 by Rose M.
I am a small business owner, and when you are a small business owner you need a bank that is on your side. Washington Trust Bank is everything & more that I could ask for in a bank. They even sent me a congratulations card when I had substantial business achievement! I feel like I can ask them to help me with business items that a large bank would frown upon. Thank you for always taking care of the little guys, that is what makes our country go round!
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December 2013 by Rose Morningstar AKA Iron Maiden
I have been using Washington Trust as my business bank for years. They are amazing, I would recommend them to anyone! As a small business you need a bank that will work with you, this is exactly what WT does. Thank you for the years of great service!!