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September 2023 by Eric Tracy
Great place. Good people.
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August 2023 by Jason Getman
Very friendly service (can’t find that at the box stores) and surprisingly competitive pricing. I check here before the big stores for any needs.
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August 2023 by JoAnn Marie Anderson
Outstanding customer service! Always ready to help thanks for helping out an old lady!
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June 2023 by Homer Creutz
Visited Dan's Ace Hardware in Idaho Falls to buy 8) Zinc-Plated Universal Clevis Pins and some associated small parts. I was shocked to be charged just over $100 for items weighing under 2lbs. Fell into buyer's remorse, especially when Home Depot offers the same for a fifth of the price. Returned items within 24 hours but was hit with a return fee. Overpricing and unfair return policies make me unlikely to shop there again. One-star rating, as zero isn't an option. Beware before shopping here.I've seen your post.Follow-up: Thank you for your call. I have been told that the clerk was new and the 2 dollar return fee was incorrect. For clarification, I bought 16) Mylar washers 8) Zinc-Plated Universal Clevis Pins four 3/8" and four 1/2", and 8) Hitch Pin clips I don't remember the sizes they fit the clevis pins. for a total of 32 items.I appreciate that you offered me the 2 dollars back as a mistake on the return. I'm still struggling that after I pointed the refund discrepancy out that the refund price was less than the purchase total, he told me it was because there is a "return fee".I live about 5 miles (10 miles round trip) away and I get 14mpg so just driving over and back to get the 2 dollars with today's cost of gas will cost me more than that let alone the 12-minute drive one way will turn out to be 30+ minutes of my time before I return home. At this time I am accepting the loss.
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June 2023 by LaRon Johnson
Dans has many things you wouldn't expect for a hardware store.
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June 2023 by CarolAnn Harris
Los of fun & useful items; nice people.
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May 2023 by KC Mitch
Made a quick stop looking for an item and they had it. Lots to see and I love Ace hardware. Friendly staff as always. They got this one right. Thank you
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March 2023 by Danie Clarke
Employees are so helpful here. They helped me find exactly what I was looking for! The first employee didn't exactly know what it was but she asked a coworker and the two of them took the time to look it up and help me out! Great personal customer service :)
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January 2023 by Margie Ann Cordingley
I spend a lot of money at this store I went to buy a bag of sand it's three dollars more then rocknecks and they would not price compare. Dissatisfied!!
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December 2022 by Karen Wilson
They are good place just wish they sell dog foods
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December 2022 by Jpepper13 T
Ordered a wheelbarrow online with some coupons I had and that order was accidentally cancelled on their end. When I called to see what had happened Carson, one of the managers, explained the mistake and was more than willing to work with me to get the wheelbarrow reordered and to apply the coupon amounts to the new order. I'm impressed by how they handled the situation and will definitely be shopping with them again.
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November 2022 by Ryan's Reviews
I came here looking for parts for my toilet. They had everything you could ever need to fix anything in your house. It saved me a trip all the way to home Depot. Plus popcorn.
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October 2022 by Diana Wassom Rhead
Great store. Not as large as some, but well stocked and good crew.
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October 2022 by Mark Ragan
Dans ACE hardware is a great hardware store and more than willing to help ya with your project.even offered delivery.
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October 2022 by Brandon Woolstenhulme
Always willing to help from the time you walk through the door till you walk out the door, they will help you find what you need or recommend somewhere. Tru meaning of service.
