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November 2023 by Richard Strachan
Great Bank with very friendly and supportive staff.
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September 2023 by Ryan Storick
Absolute crooks. They literally called me to ask me to remove my rating after I went into great detail on they were in the wrong and have very shady practices. So they promised to fix their mistake if I fixed my rating. I did. I but then they lied and now I’m dealing with a collection company instead of them directly. Why lie? I literally don’t owe them anything but apparently some made up fees. That’s the only thing they are trying to collect. The ridiculous fees, that every other bank in town laugh at. I advise banking anywhere, but here. For the record I have proof of their shady practices amd screenshots of their manager calling me to COMPLAIN about the rating they earned.
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August 2023 by Forrest L.
worst bank ever. the tellers are extremely rude at the pocatello branch
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December 2022 by Laina Thomson
I like this bank I give it 4 cause they still have room to improve. Not sure on what but improving is always a huge thing for me on a bank
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March 2022 by Cody Lamb
Super nice people
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December 2021 by Eric Velasquez
Great tellers and loan officers. Top notch service!
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September 2021 by Evelyn Felty
Excellent bank. The bank personal are so friendly and helpful.
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March 2021 by Ashley Brown
The customer service at the Channing way location is the absolute worst! I have stood in line waiting and have noticed the girl tellers look at the line and walk away, not even acknowledge us! The only reason we kept coming back was because the guy teller was very friendly and helpful. We have not seen him in awhile. Hopefully he found something better? The lack of management is clearly evident as well as customer service. Everyone seems “too busy” with everything else to pay proper attention to the customer which should be the main focus. We will be going elsewhere!
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January 2021 by Gift Wokoma
It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Mrs Helen Karen who really helped me to invest, Helen Fx Trader is very honest and diligent in her work. All I did was invest $500 and within 7 days she made $7000 profit for me. Contact her via
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November 2020 by Jaymie R Bassett
I absolutely love bank of Idaho. their security and fraud department is on it if suspicious activity is on your account and will call to verify with you if a purchase was made. I lived in Seattle for three of the five years I have been banking with them and highly recommend them to anyone.
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May 2020 by Ryan Tracey
Alan M. Is the absolute best loan officer I’ve ever worked with. I am strongly considering taking my money out of Wells and only banking with these guys. Bank of Idaho rocks and Alan should be promoted.
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March 2020 by Joseph Denney
Great experience. Tellers are always friendly and address you by your name. Rates were fair and Hilary in the loan department made the experience easy. I highly recommend banking here.
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January 2020 by Rod Anderson
Best bank in town! The staff always call me by name. They are friendly, efficient and always willing to help. It's nice to have a hometown feel when I walk in the door...I recommend everyone I know. Joan and Ashely are the best! Thank you for your dedication and committed service to your customers.
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December 2019 by Cyndi Rhodes
Stood at counter several minutes before staff offered help even though they were standing around. Cashier was busy with another customer. Bathroom was a disaster. R544444
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October 2019 by Abby B.
I have been a loyal customer of BOI for 7+ years. A month ago my purse was stolen. I promptly called and reported my cards stolen and ordered replacements. A month later, I still have not received my cards. I called the branch to ask about them and they offered to order new ones again and they said it would be another 2-3weeks! I asked about a rush order and they wanted to charge me $90 to replace my cards. I asked about waiving the fee and they refused. This is absolutely terrible customer service. I will be taking my business somewhere else where the bank actually cares about their customers. Bank of Idaho is brand new in Boise and I will be letting everyone I know to steer clear.
