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March 2024 by Brad Bybee
Fast friendly service.
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March 2024 by Janice S
On a trip to Arizona from North Idaho, our RV batteries failed to hold a charge through the night. It was a rough night in 15 degree temps with no heater. We pulled into Batteries Plus the next morning where Mark was able to exchange the two batteries because they were still under warranty and failed a charge test. Mark was kind, courteous and efficient and Batteries Plus is lucky to have an employee of his caliber. He even removed the bad batteries and installed the new ones. Great customer service at this location!!
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February 2024 by Chris Bradshaw
Great customer service for all your light and battery needs
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February 2024 by Tami-Joe Stringer
It’s very easy to get a new key fob without waiting
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December 2023 by Jo Coder
I’ve been a satisfied customer of Batteries Plus for years. All of the staff are great. Recently I was having seriou issues with my IPhone. A battery, + others parts were needed plus the s/w wasn’t upgrading as it should have been doing. It appeared I might have to buy a new phone. EICKs!!! Fortunately John was able to find the problems and resolve the issues. I’m so grateful. Batteries Plus is great trustworthy, honest, professional, business . Thank you again
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December 2023 by K L Rudie
Employees were friendly and the employee who installed my car battery knew what he was doing. The car battery I needed was available immediately and was not at other places that sell car batteries in town.
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October 2023 by Heather
BCurry is very knowledgeable and proficient. He offered excellent customer service and the store has great products at many different price points. I highly recommend them for your batteries and bulb needs!
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October 2023 by Michael Taylor
Thieves!I have purchased several atv batteries over the years. Never had a problem until I bought 2 atv batteries about 4 months ago. One of them died on the trail during the last ride. First, check the connections. They are fine. Check the charging system. Its fine. Put the battery on a trickle charger for a week. Nope. Time for 1 Batteries Plus warranty since 1 of the 2 batteries is fine. At the store it was "suggested" that the failure was caused by neglect/abuse even after I told him it was on a trickle charger but they would try to charge to verify. 5 days later I get a call that the battery wont hold a charge and the warranty is voided for neglect/abuse. I am sympathetic to store personnel having no control over company policy but this is a joke! The battery has a warranty unless it fails which then voids the warranty! So only good batteries that dont require a warranty are eligible for warranty.
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October 2023 by Creed Capson
I destroyed my samsung s22 ultra screen when I dropped it on asphalt. An hour later it was fixed and looked brand new. These guys are awesome and I would recommend them highly.
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September 2023 by Jerry Poole
I have bought several 6 volt batteries for my motorhome. They have only lasted until shortly after the 1 year warranty. I take them out for winter and keep them charged and full of distilled water.. I'll pay a little more for better quality from now on.
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August 2023 by Julie Solomon Parker
Batteries Plus has convenient access and hours. I have used their sales of batteries of all sizes and amps including for ATV, lawnmower, to start/jump my vehicle, thermometers, Oximeters, cell phone, flashlights, and my weight scale!! They have changed a battery and the cover of my cell phone and tablet(s). They were able to locate an affordable key fob for my newer Toyota Highlander and programmed it rather quickly. The technician-sale folks are always courteous, extremely knowledgeable and willing to help with everything!. I would recommend them to everyone!
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August 2023 by Lynette Coonce
I took my Toyota Key FOB into Batteries Plus because my car was telling me that my battery in my FOB was low. In no time at all, Batteries Plus replaced my battery. I had called the local dealership before going to Batteries Plus and was told that they would have to order my battery. I recommend just go to Batteries Plus and forget the dealership.
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August 2023 by Blaine Carson
I called batteries plus late on a Saturday afternoon looking for a car battery. They had what I wanted. I asked if it was too late to get it installed today and they said no problem come on in. They checked my old battery and found it was mostly dead. They installed a new battery. They were quick and professional. I was very pleased with the whole process.
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June 2023 by Joshua Martin
I took my phone in to have my charging port looked at on my phone. The gentleman I talked too was very helpful and cleaned out my charging port at no cost and gave me advice to keep this from happening again. I will definitely bring in any devices I have any issues with the future.
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June 2023 by Kenneth G.
I received absolutely the best service a customer could get. "Rob" was working on getting a battery into my old Casio wrist watch when a problem came up that was extremely rare. Rob spent an exceptional amout of time in attempt to cure the problem. I suggested I go home and bring back my new watch and have him set the time. 15 minutes I came back and Rob had the old watch working in spite of the watch ruining 2 new batteries. As Rob was going off shift his associate, "Andrew" set the time and parameters on my new Timex and did the same on the old watch. Absolutely outstanding young man. Never have I had poor or bad service at the Batteries Plus on Channing Way in Idaho Falls. These two gentlemen are a credit to customer service.Having been a college professor and public education these two guys would get an A++ in my class. Five stars does not give them adequate credit.The products of Batteries Plus speak well for excellent quality, also. Please keep up with high quality and high quality products!
