-
February 2024 by Stacey Powell
Mitch was very helpful and kind while he was in our home installing our water softener. He was very thorough with his answers on use and maintenance. We are excited to see how this will change our home. The only regret I have is not installing one sooner. A++++++
-
January 2024 by Ray Miles
Got my first salt delivery last Friday and I just wanted to say I am a very happy camper. I'm horrible about getting peoples name by this guy was so nice. He took the bags down the stairs for me cleaned up the empty bags and was very courteous to me. I look forward to dealing with you guys in the future.
-
November 2023 by Michele Hess
- stars!!!!Beyond frustrated with the Idaho Falls office, they sued me for equipment I did not have because the old Culligan company who sold to the new Culligan did not communicate that they picked up the equipment. I called in 1/5/23 to have Culligan come and get the equipment, the next day they came, the employee represented Culligan and the manifest showed he was from Culligan and showed a description of what was picked up and was signed for . Because I have no proof they sued me and now I owe money for equipment I don't have and because the attorney they used is a snake, I have no recourse but to pay. It is not right!
-
August 2023 by Teresa Lee
The front desk clerk was not helpful at all. She was dealing with another customer at the time I picked up my unit, and she had to get a gentleman to come assist to help me. Then, when the other customer left, she handled my payment in cash that I gave her, then proceeded to put an unpaid balance on the invoice and pocketed the money. She should be fired.
-
March 2023 by Emm Jones
Love this place. The people are great,products always arrive on time and the products are top notch! Good job Culligan!
-
March 2023 by Tyler Hall
Culligan provides the best tasting water ever.
-
February 2023 by Michele Hiatt
We have rented a water softener from Culligan the past 8 years. Last week the top of the tank blew off and by the time we shut our water supply off, 60 plus gallons of water seeped into our hallway and one bedroom. They took the unit away but never a "sorry...what can we do for you, etc. This was the malfunction of the unit and we cleaned up the water (took 3 days) ourselves. Will never do business with them again
-
February 2023 by Jordan Hollaway
The customer service is awesome. The water taste amazing. Highly recommend them.
-
February 2023 by Jared Duncan
Buyer beware of this company! They recently turned me into collections for a $48.21 bill because they were too lazy to reach out and let me know that I even had a bill. When I called the local office one person tells me that they’ve been trying to call me and the other person tells me that they have it noted that my phone number was disconnected. One person tells me that they have the correct address and have mailed letters to that address. The next person tells me that they don’t . This business has bad customer service and will just end up screwing you over in the end. I would highly recommend you find anybody else possible to do a water softener. It’s not worth the headache or the frustration that you will deal with.
-
February 2022 by John Howell
Very knowledgeable and friendly people. It was great doing business with them.
-
February 2022 by Jason Jackman
These guys are great they have helped my business out several times with water related issues I recommend them highly!!
-
February 2022 by Brandy Stevens
Stopped in to take care of some business, the people were super nice.
-
February 2022 by Susan Curry
So easy to get set up with the best tasting water ever.
