Dillard's is a large department store located at Grand Teton Mall in Idaho Falls, Idaho, offering a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home goods. The store features merchandise from popular brands like UGG, Polo Ralph Lauren, Michael Kors, Eileen Fisher, and exclusive items. Customers appreciate the stylish and in-trend clothes, including formal dresses suitable for prom and homecoming. The store has two floors packed with many options, though some find the prices to be high. Shoppers often mention friendly and helpful staff who go above and beyond to assist, whether helping find the perfect winter coat, shopping for perfume, or fitting a son for an interview. The team provides patient and attentive service, making shopping easier for those who may not enjoy it often. Overall, Dillard's is known for its quality, variety, and excellent customer care, making it a popular destination for fashion and accessories.
Typically, I don't write reviews, but I want to acknowledge Tori's exceptional service during my recent visit to Dillard's. From the moment my wife, Dianna, and I entered the fragrance department, Tori made us feel valued. She is an attentive listener and provided excellent recommendations tailored to my preferences.... read full comment
August 2026
Beth is a very knowledgeable, upbeat, and understanding sales boss. She handled multiple customers, including my self, and made everyone comfortable and attended to. This girl deserves a big kudos.
August 2026
Clean and beautiful store. We didn’t find what we needed, but the attendant was very helpful. She helped us with the stroller, found us a place to sit to feed the baby twins, and was so kind.
