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November 2023 by Donn Greenwald
The staff was very patient and honest ; I bought a new leather loveseat and matching chair, it was a good experience
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November 2023 by Brooke Nesbitt
My husband and I went to Furniture Row today to look at their selection of recliners. We were promptly greeted by Melissa and she helped us pick the perfect chair! This huge store is clean and comfortable and the employees are extremely friendly and helpful!! They have a great selection of recliners, sofas, etc. and the prices are reasonable! We'll DEFINITELY be back!
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November 2023 by Ron Paradis
Everyone there was very nice and well-informed. They knew the answers and friendly. We have bought several items through them when looking for home furnishings and will continue to do so
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November 2023 by Karen Willett
We worked with Vern while ordering a new King Bedroom set. He was informative and very helpful when we made our purchase. We would highly recommend Furniture Row too there’s. Thanks for a great purchasing experience.
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November 2023 by Shane Martin
Vern went above and beyond helping us find the perfect furniture and financing options! Very happy with our purchasing experience and will definitely be back!
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October 2023 by Jen Roberts
All of the staff were wonderful to work with. They were quick to be of assistance and made the whole purchasing process run smoothly. I am very satisfied with the services they provided!
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September 2023 by Mitch Jacobs
We had a good experience buying furniture. Great to store furniture for us. Called to pick up salesman didn't follow through told us e erything would be ready at warehouse .paid to put chairs together. Saleman never called your warehouse. Never got back we traveled 100 miles. Warehouse hadn't been contacted waited two hours. Scott in Warehouse helped us out and had chairs put together while we waited. Scott saved the day. . Maybe your instore salesman we talked with had problems come up heart attack wife had a baby . If not he let us down big time he gets no stars Scott gets 5 stars in the warehouse with his helper.
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September 2023 by Brenden Campion
Great overall experience. Super efficient and friendly service from Vernon. Very personable and really helped us out of getting a fantastic sofa and recliner set. Couldn’t be happier. Thank you Furniture Row and thank you Vern.
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September 2023 by chris golden
Just a quick note to say what a superstar Angie is at the Idaho falls store ! She was very professional in taking my phone order from Florida . She took care of a tiny delivery problem and got it to Teton Village perfectly . She goes the extra mile for you !! Thx
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September 2023 by Stacey Steele
Very helpful and was so easy to work with. Felt like our satisfaction was important to them.
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August 2023 by Wil Cziep
The sales rep was very helpful in answering all of our questions. He also was very patient as we returned numerous times during the time we were trying to decide what pieces of furniture would best fit our home.
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August 2023 by Kandie Call
Service was great. Approval was quick and Vernon did a great job answering all my questions. Thank you Furniture Row.
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July 2023 by Craig Blakely
Jared rocks! Excellent help and REALLY low key sales. Purchased a couple love seats to watch movies in.
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June 2023 by Adam D.
Terrible and unprofessional. We ordered a kitchen set at around 4000 dollars in January. We were told it was a 4-6 week backorder. We could deal with that. It is now past mid-June and nothing. In fact, these people haven't reached out to me ONE time with a status update. And the 4 times I've called, I've heard the exact same thing. "It should be there the 1st week of April.....oh" (this was in may). A half-hearted apology followed with a promise to reach out and get an updated delivery time....none of which happened. It's obvious these people couldn't care less if you get your furniture after the initial sale. I've never experienced a business so bad. Will never be coming back. Buyer beware. Steer clear of this place!
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June 2023 by kyle cramer
Jaden was helpful and a good salesman. Wasn’t pushy and let me make my own decision. Would buy from them again!