“I purchased a drill online for work and selected the pick up option. When I got back to the office, we noticed that it was missing a couple parts. I called customer service and spoke with Staci Hill. She told me to come back in and they would get me another drill to replace it. When I got there, she saw me coming and helped me right away. This is above and beyond what I expected. She and Kevin Kolditz weren't able to find the exact drill so they upgraded me at no cost. They were both really helpful and friendly and I so appreciated that. I went back to work again and noticed that I had been charged tax on the second drill. I felt bad for calling again, but Kevin refunded the tax and was so nice about it. These two are a great asset to the customer service department and I give them a HUGE thumbs up!”
“I love this store! They always take such good care of us. Hands down the best place to order cabinets. Jennifer, Stacie, and management are wonderful to work with.”