Home Improvements in Idaho Falls, ID

“Jodi is an amazing, beautifully kind woman. She was so helpful and seriously deserves a raise and all of the amazing praises that the company can give to her. She was so helpful and really went out of her way to make sure that me and my daughter and sister had an amazing Lowe’s experience one of which I have never had before.”

“I purchased a drill online for work and selected the pick up option. When I got back to the office, we noticed that it was missing a couple parts. I called customer service and spoke with Staci Hill. She told me to come back in and they would get me another drill to replace it. When I got there, she saw me coming and helped me right away. This is above and beyond what I expected. She and Kevin Kolditz weren't able to find the exact drill so they upgraded me at no cost. They were both really helpful and friendly and I so appreciated that. I went back to work again and noticed that I had been charged tax on the second drill. I felt bad for calling again, but Kevin refunded the tax and was so nice about it. These two are a great asset to the customer service department and I give them a HUGE thumbs up!”