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March 2024 by Cassie Rose
The lady who did my taxes put the wrong address even tho she read my address back to me yesterday and from what I knew it was right but she didn’t put the apartment number on my amended return when it even shows my on my old return the correct address and she saw the address on it. When I confronted her about it she blamed the whole thing on me saying “ I read it back to you and you said it was correct so it wasn’t my fault” when it was. I paid 275 DOLLARS just for her to do it wrong. I didn’t type in the wrong address she did so how is it my fault. She needs to work on her customer service and learn to take accountability and it would have been nice to atleast get a fake apology. Like I could have saved so much more money doing this on TurboTax with no issues whatsoever. No I have to go through the hassle of dealing with this issues through the IRS and post office. Her name is PAULA CHEE! Don’t go through her. She will mess up and blame it on you. I’m NEVER GOING THROUGH H&R AGAIN!!!!!
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February 2024 by Lorri Clark
Very personable and knowledgeable!
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February 2024 by Davian Espinosa
Never coming back to this place. Made the progress way longer than needed
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March 2023 by Cody Barnette
I went to HR block offices for my taxes for over a decade. This year they burned me bad and their prices are way too high for the service they offer. I had to digitally sign five times. It said complete every time, but failed on their end in the system. Eventually I had to go in person to sign. This whole tax process took weeks, not days. I did the online option where I uploaded all of my own documents. I could have easily done my own taxes with all the work on my end having to constantly contact them and submit everything myself. Never again.
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March 2023 by Jason Hamelin
Paula was very knowledgeable and good to work with
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March 2023 by kamyllia Ferrin
Last year and this they were very kind and professional i will continue to come back
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February 2023 by Nathan Brown
Great help, very knowledgeable, but super expensive. Costed over 400 dollars to do my taxes and to me that is ridiculous it took 20 minutes to file. I don't get why they charge so frickin much.
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February 2023 by Brad McGary
Professional and fast. Took the time to go over everything. Will be back next year!
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August 2022 by T
This is our second year seeing Blake Rane. We have used H&R Block for years. However we used Blake last year and really were pleased with how smoothly the process went. He was professional, kind, funny, willing to educate and reassuring throughout the entire process. Would highly recommend him to anyone and look forward to being able to work with him in the years to come!
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April 2022 by Alyssa Apodaca
I'm only giving two stars because even though getting an appointment and getting the taxes done was SUPER easy (granted I only had 2 items for taxes, literally 2 pages) the cost was a LOT more than I was expecting. For a super easy, simple, could've done it myself in less than a half hour but didn't want to mess anything up kind of appointment was $150! They had a discount for taking $50 off, but it was still $100 AND they didn't even have to file state, only federal. Absolutely insane. The tax agent that helped me was nice, fast, helpful, but that doesn't make up for the cost.
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April 2022 by Amy Lengle
Our tax professional was educated and had years and years of experience. She took time to explain and educate us on our options. She was kind and helpful. Paula Chee is a great resource and we will be using H&R Block again next year. See ya then.
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April 2022 by Justine Logan
It was not user-friendly, especially the electronic uploading and signing and I live over an hour away so I really need to be able to easily do things electronically.
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April 2022 by Tina Fitzgerald
Very polite and very helpful it didn't take long to get my taxes done
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March 2022 by T Wilson
This is our second year seeing Blake Rane. We have used H&R Block for years. However we used Blake last year and really were pleased with how smoothly the process went. He was professional, kind, funny, willing to educate and reassuring throughout the entire process. Would highly recommend him to anyone and look forward to being able to work with him in the years to come!
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March 2022 by Elizabeth Jensen
The over all experience was great. Paula was an exceptional tax pro.
