Journeys is a popular shoe and clothing store that offers a wide variety of styles for men, women, and kids. Customers can find skate shoes, athletic sneakers, boots, platforms, sandals, and accessories from well-known brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. The store is praised for its friendly and helpful staff who assist customers in finding the perfect shoes and help them explore current trends. Many reviewers highlight the excellent customer service, mentioning staff members who are knowledgeable, patient, and go above and beyond to ensure customers are satisfied, even trying on multiple pairs to find the best fit. Customers appreciate the store’s selection, especially noting the sales and the variety available. However, some mention discomfort with the store’s checkout procedures, describing them as outdated and awkward. Overall, Journeys is seen as a welcoming place for those looking to express themselves through fashion and footwear, with attentive staff dedicated to helping customers define their personal look.
I went looking for another pair of Hey Dude's and went to three stores in the Mall and nobody approached me to assist me until I walked i to Journeys and Victoria came straight up to help me and even ordered the pair I wanted all in about 7 minutes. Thank you for the great service
July 2024
Great customer service (Jada and Hadley) and good selection of trendy shoes at affordable prices.
July 2024
Great customer service (Jada and Hadley) and good selection of trendy shoes at affordable prices.
