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October 2023 by keon habibi
I can truly say to date I have not experienced any company who is as genuinely customer centered as Timberline. After my collision, my car was not drivable; because my insurance did not cover rental fees I was left paying out of pocket. This was when every single body shop in Idaho Falls, Pocatello, Blackfoot and other surrounding areas had a 3-4 month waitlist, which would have left me having to pay upwards of $3-4000K for this rental period. When Brian found out about my dilemma, he immediately shifted his priorities to get me in within the same week. To ensure timelines for other customers did not get jeopardized, he put in his own time to care of my repairs himself.On top of that, despite Timberline being a Bodyshop, Brian and his team went further out of their way to repair my mechanical damages, going significantly above and beyond what they usually do. As a car-naive person, I was completely unaware of the difference between a body shop and a mechanic. I did not realize until after all was said and done what a privilege and blessing I had encountered to stumble across Timberline's kindness and generous mission. On top of all else, the work on my bumper was superb; months later, my car is running as well as new. I was left with a tiny rental cost and a small deductible. I cannot thank Brian and his team enough.Services: Transmission
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September 2023 by Charles Vitti
These guys are the best! I would give them 10 stars if I could. As I was traveling thru Idaho Falls with my 5th wheel rv I turned too tight & broke the rear glass on my pickup.Brian took my call & in 3 hours had it replaced good as new. Neither you nor I could get service that fast at our home much less in a distant state. Mine is 2500 miles away.In order to do this he moved his existing work aside in order to get me on the road immediately.Who treats customers who will never return like that? Brian & Dave do.They are compassionate in a cold world. Please use them. You will be treated great.Service: Body & Trim
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May 2023 by Billy Taylor
Brian was very helpful! Highly recommend!Service: Body & Trim
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October 2022 by alex yoon
Broken power window on my way to Yellowstone; Brian explained repair and called around for parts and will repair, weeks earlier than my home base in California could!
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September 2022 by Amber Andrews
Very helpful and reasonable
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December 2021 by Kevin Perry
This place is under new management now andIs now Timberline Auto body and Glass.I had a great experience here.I am on the road in my Freightliner and needed a windshield.No one else would or could do it with the weather we are having now.It’s December and it’s snowing.Brian was the 11th person I called to try to have a windshield installed.He was already busy on other projects but when he found out that I was about out of options, he dropped what he was doing and even worked outside in the cold and snow to get me going.He went above and beyond what should be expected.If you need a windshield or bodywork, I don’t think you’ll find better people.Thanks Brian.
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May 2021 by Velda Moulton
Bought a vehicle and it needed a windshield replaced. It was replaced, but it was losing some trim so we took it back. Thought it should been fixed right the first time.we will see.
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March 2021 by Nathan J Brewster
GreT service. Friendly staff. They'll get more business from me.
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March 2021 by Marsh Grant
Can't create an estimate
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October 2020 by Amanda Lovell
Would highly recommend Magic touch to anyone looking for a fantastic job with painting and bumper repairs. Timely fashion, compassionate, honest, great prices and very friendly! Brian and Gabriel are the real deal! Very impressed!!
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October 2019 by sandra horner
They were very expedient I'm traveling across country with my mom and nephew they got me in same day when every other shop told me it would be Monday before they could do anything replaced my window super quake were very nice people
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June 2019 by Brittnei S
They do great body work and glass at affordable prices! I was very pleased with the work they did to my truck made me feel like it was brand new again. Thank you Antonio and Brian
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February 2019 by Ashley Barrus
Great guys, great prices, and meticulous work. What more could you ask for?
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January 2019 by Bryce Matheson
Brian and Antonio have worked on two of our vehicles. Both times, they’ve quoted us less than half (and often times it’s even less than that) of some of the other shops. They’re incredibly meticulous, and you can tell that they’re attention to detail is spot on. We won’t take our vehicles anywhere else. Highly recommend them.
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January 2019 by Trina Forbush
i had these guys replace my windshield and was amazed at how fast and efficiently they did the job.great guys to work with. thanks magic touch!
