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September 2023 by Amy Floyd
We were supposed to receive a phone call to schedule a delivery date and time within 2 business days of them receiving our item. After 7 business days we tried to call them with no answer and texting we received a response with a scheduled delivery date and time frame. Called them the day of the delivery during business hours and no response and item not received. Contacted the ordering company and they too were not able to make contact. Item not received and no communication from the company as to why delivery was not going to happen or to reschedule delivery.
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July 2023 by Chandra W.
One star is too good for this company. I ordered a Serta Sleeper couch from Wayfair on June 26th. It arrived at Nicholas Moving on July 14th. I got no calls from Nicholas Moving letting me know they had received the sleeper sofa. On July 20th I contacted Nicholas Moving. The delivery was set up for July 24th between 10 am and 2pm. Needless to say, the sleeper sofa never arrived. I contacted Nicholas Moving. No answer and their voice-mail was full. I called again. Someone answered. They took my information and told me someone would get back with me. I contacted Wayfair. I informed them about the problem I was having. They contacted Nicholas Moving. The Wayfair representative had the person from Nicholas Moving on the line. I was the same person I had talked to on July 20th. Once again, excuse after excuse. I contacted Wayfair again. I informed them I wanted a refund. I was then informed that I would have to pay a $140.00 rerouting fee. Are you kidding me? A rerouting fee for a sleeper sofa that I never received but is in Nicholas Moving's warehouse.!!!! How does this make sense?? No more buying from Wayfair. They are punishing the consumer.
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February 2023 by Sara Allison
Is this an actual delivery company? I received a text at 5pm that stated they would deliver my furniture order the following day between 10:30-2:30. As an employed adult, I could not cancel my work commitments with less than 24 hours notice to receive the delivery. I’ve tried texting, calling, emailing; there’s no clear way to reach this company to reschedule to receive my order. I’m left with no other option but contact Pottery Barn for a refund. Why would any vendor do business with this company?
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January 2023 by Teresa Westergard
Terrible service!! Will never order from Wayfair ever again as long as they use this shipping company. Black eye for Wayfair for sure!!
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January 2023 by Jacqualynn Nichols
Amazing customer service! Drivers are so friendly.
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December 2022 by Kyle Roach
Impossible to get a hold of to figure out what is going on with my dining table and bench delivery. I’ve texted and called their number and no response. Then, the table shows up, but there is no bench with it and I cannot get a hold of them to see what is going on. Horrible communication.
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September 2022 by Kinnen S.
movers are very clumsy and careless. they don't take accountability for breaking things. they broke and lost our s*** and didn't reimburse us or make it right. DO NOT RECOMMEND this company to ANYONE!!!!! don't waste your money and use a shipping container and do it yourself.
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December 2021 by Scott Lancaster
Best Movers In Idaho
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May 2021 by Mary Boyd
The BEST moving company around! I moved out of state, the staff were very professional and courteous. My belongings arrived on the day as promised. I highly recommend this company for local or long distance moves!
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March 2021 by Chris Grover
Awesome crew over here!
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February 2021 by Anjali Nayyar
This review is much delayed but I wanted to thank Josh and his team for being so courteous, empathetic and professional in handling my Mom's move. We had decided to move her out of her home as soon as my Dad passed away; Josh ensured the process was smooth considering the devastation my Mom was going through. I can't stress enough how good of a company this is and how wonderful their staff are. Thank you Josh and Nicholas Moving!
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December 2020 by Francis Angelone
Very friendly, great OA/DA services, someone even answers the phone lines here too! my home office doesn't even do that.!
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December 2020 by Marco Hancock
Honest men with integrity! I just have to take some time and give a shout out to this awesome company! I know a gal who works here and she just left the sweetest Facebook post and I have also had dealings with Dan and have dealt with the company; being involved in a similar employment and working with this company has been such a pleasure. Thank you for the service you provide to our community & God Bless you!
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September 2020 by Don Baisch
Dan and his crew are awesome
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August 2020 by Donna Clayton
Very kind and top shelf professionalism.
