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October 2023 by Mike The Locator Guy Nassar
Extremely satisfied with the install Phase 4 did on my c300. These guys are true professionals and are in it for the love of the game and it shows. My specific vehicle presented a challenge for the owner and he wasn't sure he wanted to take the project on but thankfully he did his homework and decided to go for it. I'm extremely thankful for his crew stepping outside their comfort zone and absolutely crushing it. Thanks dudes great job
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October 2023 by Carbon Callin
The crew at Phase 4 was far more friendly and professional than the competitors we checked out. We made our purchase at a lower cost, with availability for our install weeks before the other business could fit us in.Big Matt and each associate we met helped us in making a decision, and even got our truck done earlier than we anticipated.It can be difficult to find a place in this business that doesn't gouge you or try and make you buy more than you need. Phase 4 is the exception. I will recommend it to friends. ??
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October 2023 by Jess Marie
Great place with amazing people . 10/10 id highly recommend.
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October 2023 by REN SMITH
Mike and Jaden hooked me up with a box and a sub. There way cool, gave me a good price. Then Jayson went above and beyond on the install. It came out better than I hoped. Thanks guys.
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September 2023 by tim miller
This guy is amazing, that's all that need to be said
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August 2023 by Max Krei
Thought they were cool, but they're not...Went to talk shop, ... ... was treated with indignity... ... who's the fat gandolph dude anyway... ... lmao
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March 2023 by 2Cross
Thank you for helping me with my sound system at my business.
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March 2023 by Gary Dale
Great people and service. Highly recommend.
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February 2023 by Lalaa Lala
I had them install a new amp and speakers in my truck. With the amp being underneath my driver seat, they went out of their way to build a little protective barrier in front of my amp so it doesn't accidentally get kicked from someone sitting in the backseat. They did an amazing job installing everything. Jason, one of the installers, went over and beyond and fixed an issue I was having with one of my back doors also. I highly recommend. Great customer service and kept me in the loop the whole time on what they were doing.
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February 2023 by Logan Hatch
i went in there and was talking to the guy and he was showing me some of there sterios and i simple ask how do these prices compare to online and he flipped out on me and was super rude so i took my business elsewhere
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November 2022 by Barrett Taylor
Awesome staff..very helpful
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October 2022 by Bradford Huntsman
Chris was awesome. I needed help getting to the back of my stereo to install an adapter. Chris offered to try to pull it out for me. Will go back for sure.
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September 2022 by DerMeisterKreig
Asked them for a quote about installing something. They wished for more information about the vehicle and product before they could give me quote. I went to the store to talk to the clerk to get my quote only to be told they only install things they sell in an unapologetic tone. Never once stated this in their email they sent me unlike their competitors.
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March 2022 by Kodee Little
Was told what I was looking for was not doable for my car. Felt totally shunned and left to myself as I wandered the skeleton of what used to be a great stereo shop....that used to have a passion for customers getting a great stereo. Very disappointing. Unfortunately, this has been the case the last two visits as well.FORTUNATELY, the world is great and I have the internet highway at my fingertips. With a little research, I opted to take a chance and ordered online and committed the sin of not supporting a local business. I installed my own stereo components today after waiting only a few short days for my packages to arrive. After being told I was never going to have anything that was going to work well in my car.....I am more than pleased with the outcome and probably paid half of what I would have should the gentleman have found something to sell me.I am saddened, truly. Phase 4 used to be a great business that took great pride in what they provided their customers. I remember bragging to anyone that would listen about my purchases from Phase 4 when I was younger. This is not the same business. The world has ruined great places like this, and obviously, the staff has given up on representing what Phase 4 used to be. 15-20 years ago, the salesman would ask to go look at your car and get excited about all of the options available, and fill your head with all sorts of possibilities. Instead, I was shunned last weekend and the salseman looked more excited to run back to the safety of the counter to lean on. I am assuming they are simply aiming at making sells online, as the only other employee didnt once look up from his computer to even acknowledge actual live potential customers in the store. I hope a new business will take its place and reignite hope in the future of the Idaho Falls stereo community. Until then, the sellers on EBay will gladly take my business.
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February 2022 by Kate Lauren
Rod helped us get a receiver. He listened to what we needed and explained the pros and cons of the different brands that was in store. He was very honest with explaining what would be best for us and not just looking at the price tag. He was very knowledgeable and we trusted his opinion. We will definitely be going back whenever we do need something!
