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November 2023 by Allison Vazquez
My mom and I have brought our car to Silva’s for MANY years. Carlos does an incredible job. He is thorough, respectful and helpful. He goes above and beyond and I respect how passionate he is about his job! For example, staying after-hours just to make sure we are safe on the roads! Truly, an incredible individual. No words are good enough for how much my mom, I, and many in our community appreciate Silva’s!
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November 2023 by Amanda Bean
Fair pricing and great service! John did a great job replacing my break pads and rotors! Thank you so much! Highly recommend!
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October 2023 by Troi Larsen
I never leave reviews on Google, but feel the need to. I'll start by saying that both Carlos and Mike seem like super nice guys. However, after taking my truck to them for issues with my serpentine belt getting chewed up, they told me that I needed a new power steering pump and a new water pump. They estimated that it would cost $2200 (the dealership told me they would only charge $1800). After not feeling right about it, we got a second opinion. Turns out, the clamp on the water pump just needed moved and we needed a new tensioner for the belt. The total cost was $450. I feel like we were lied to and Silva's tried to rip us off.
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October 2023 by John Smith
Mike got the door wheel drive issues with my truck figured out and back on the road in no time flat! He was very patient with all my questions and the final outcome came in lower than his estimate. Thank you Mike and thank you Silva's!
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August 2023 by Paul K.
I cannot speak more highly of Carlos at Silva's Auto Service. We were passing through and our alternator was failing. It was Saturday PM and few places were open then, let alone likely to work on it on Sunday. Carlos however diagnosed the issue and said he could get it ready for us by Sunday PM, which he did. Price was fair, and I was just happy to have it done quickly and we were able to avoid any more hassles. Really helpful and friendly--went above and beyond what one would expect. A+ customer care and service.
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July 2023 by Erin Seiler
This man helped my family out immensely tonight. We were on our way back from a yellowstone / grand Teton road trip with two 6 year olds and a 3 month old and our alternator went out 2.5 hours away from our airbnb. He had several other vehicles in the bay and prioritized fixing our van. He dropped us off at a nearby park by the River and picked us back up when it was done. He saved our butts tonight and worked until 10 pm to fix our vehicle and get us safely back on the road. 5 stars.
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May 2023 by Anthony McMinn
Had trouble with my car not starting. Called Silvas and Carlos Answered. He said he could get me in and get me fixed up. He stayed after hiurs to het the job done. Great guy, great prices.Services: General repairs & maintenance
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April 2023 by Pablo The Wampa
Would not recommend. My car needed some repair near the serpentine belt. They told me they had the part and took it apart and then told me they didn’t have the part. They said they could order it in but it would take three days. I was on a time crunch and ended up having to pay them even though they did nothing to fix it. They also never gave me a diagnosis. Please be careful going here. Especially if you have something that might be a little more complex going on with your vehicle.
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January 2023 by Nick Bohman
This is a great shop, not super fancy or anything, but they’re fair, they do their work well, and they know what they’re talking about. They were able to figure out what was wrong with my car and kept me updated all along the way throughout the fix. Mike (one of the mechanics who works here) was super helpful and very good at what he does, I really appreciate his honesty and straightforwardness. I will recommend Silva’s to my friends and will only be coming back to this shop in the future for any other car problems!
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September 2022 by Shandee Votaw
I broke down in town while passing through (or trying to anyways). I was stuck in a hotel for 5 days trying to find a mechanic to help. 3 separate mobile mechanics had said they would come up but never showed. Mike was sympathetic, and did everything he could to get me back on the road as quickly as he could. He didn't try to gouge me, though he probably could have because I was desperate. I cannot say enough about this place!Service: Transmission
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August 2022 by Matthew Kinsky
I went to Silva’s to get a safety inspection on my car before driving to Texas. Carlos is a super nice guy and you can tell he cares about his customers. Wasn’t looking to just make money, he told me the things I could fix on my own but since he was so cool about it I wanted to make sure he got the business. Highly recommend as he pointed out small things that a large shop would likely miss. Awesome place and an awesome dude!
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July 2022 by Dalton Dummer
TERRIBLE!!! Went in to get my CV joint replaced and they completely trashed my wheels on their lift! Probably going to have to take them to small claims, would never recommend! Go to Vega's Repair instead if you're in Idaho Falls, they are great to work with and actually take care of their customers.
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July 2022 by Sierra Hauber
My husband and I cannot speak HIGHLY enough of this business along with Carlos and Mike. We are from Iowa and were traveling to Idaho when we began experiencing troubles with our truck. We had it towed to their shop on Sunday and he allowed us to stay in our camper in their parking lot. Even though it was a Sunday he came and introduced himself and took a look at our truck and ensured us they would get it fixed for us on Monday and get us back on the road. That is EXACTLY what they did! They stayed after hours in fact worked on it after midnight on Monday just to ensure we could get back on the road. We were extremely grateful for not only the mechanic knowledge and skill they had but for being genuinely amazing people. They explained not only everything with the vehicle but he loaned us a car for the day so we could go do stuff. If you are having problems you WILL NOT want to go anywhere else. Carlos and Mike thank you once again for everything you did for us!Service: General repairs & maintenance
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July 2022 by Kelly Kartchner
I could not speak highly enough of the service I received here. I came in from out of town and was supposed to leave the next day, and I heard funny noises from my car. It was late on a Saturday and I did not think anyone would be open. But Silvas was. I brought my car in and Carlos stayed 5 hours after closing to make sure he could get me back on the road when I needed to be. He then discovered major issues with my car that were not disclosed to me when I bought it, he spent 25 minutes speaking with the man who sold me the car and vouching for me. He repaired things for me late into the night. Notonly is he a certified mechanic who knows what he is doing, but he cares about his customers. TRUST HIM WITH YOUR CAR.Service: General repairs & maintenance
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June 2022 by A Garcia
I will not lie he has been the most honest and quick mechanic we have ever had. He said one date and fixed just what was needed not something else we didn't ask. Thank you sir very happy with your service.
