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August 2023 by George Siegel
Great dealership . If you are looking for a new vehicle, see AL !
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August 2023 by Lindy Ree
I have had problem after problem after problem and they have been ridiculously unhelpful. Never buy a car from them.
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August 2023 by Michael L.
Honestly BY FAR the best Honda service department I've ever been to. Took care of my car right away, super friendly and honest. I was just passing through the area but would definitely come back here again.
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July 2023 by Marshall White
Al is amazing! He really goes above and beyond!
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June 2023 by Taylor Santo
Smith Chevrolet rocked it. I was on a multistate road trip with my dogs and started having trouble with my truck. They made trading in my old truck and getting back on the road with a new truck seamless! They treated me with respect, were honest, helpful, and made an otherwise stressful situation manageable.Mike Arnold and Brandon Aycock were amazing and made me feel at ease. They were extremely LGBTQ friendly and let me know it was ok and I was safe. That was huge!!! I can't say enough about them. I had stopped at another Chevrolet dealer in another part of Idaho prior and immediately got the vibe that it wasn't a safe space...Smith Chevrolet has my business and I will be sure to tell all my friends in the area or who are looking for a new Honda, RV or Chevrolet to go there!
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June 2023 by Charity Krites
I was helped by Jeremiah Krites who was professional, friendly & attentive. I would highly recommend him.
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May 2023 by Ellen Jones
What a breath of fresh air. I have never had such a pleasant experience at a car dealership. Brandon was not pushy, very polite and knowledgeable. Mike was likewise very informative. I will think of the Smith Group any time I have a need for a vehicle and not hesitate to recommend them to anyone.
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April 2023 by Lucy D.
We were traveling across country and had a flat tire. We pulled up mid-day so we were afraid we wouldn't be able to get in. To our delight the service team took us right away and fixed us up. The staff was very friendly and it was a great experience! Thanks Smith Honda!
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April 2023 by Jeremy Carlson
Oh my gosh, where to start.SERVICE DEPARTMENTLast year: came in and got splash guards, heated steering wheel, and floor mats. Their amazing service center installed them for me.Three days ago: I bought a 2018 honda Accord Sport from Liberty gmc in rexburg idaho last year with a warranty forever and had a few issues. I was told to bring it to honda so they could get it done. I was told to bring it by on the 13th, but there was a miscommunication between the dealers. It was set up for the 20th. I had to do it on the 13th because I was leaving the next day.Honda was able to fit me in on the 13th. I was there most of the day, but I didn't care, I was bothering the sales department, and they were all the funniest and professional peeps I have seen. They are great, and hopefully, I can continue doing business with them
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January 2023 by Ben B.
Well like any dealership they are way pricey. I go here for oil changed but not other maintenance.
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October 2022 by Becky Harmon
Best car buying experience I have ever had. Junior was amazing and helpful!
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August 2022 by Mark G.
I cannot say enough about these guys We were recently on a road trip from San Diego and just outside of Idaho falls the metal pan on the underside of the engine came loose and started dragging on the ground. Freaked my wife out and we pulled off into the rest stop where I was able to tie it up off the ground. regardless My wife was worried to drive any further (Worry is what she does) but we saw Smith Honda was a short drive away. Cody and Gary were great. not only did they get us right in and fixed the problem but alleviated my wifes concern about the car being worthy to continue. Great Job guys!
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July 2022 by Becki Funes
The salesman was great! No pressure and easy to work with. I was a little disappointed that when I left with my new car, I pointed out that the tank was empty... and they pointed me to the ExxonMobil next door. That didn't impress me.I was given unlimited car washes with my car purchase and loved it until the last time. First, it took about an hour. And when I asked them about my car... they'd literally lost it! One of the guys went to go find it. It took about 10 more minutes to figure out they'd taken it to the Honda side and not the Chevy side.I loved dealing with them in the actual purchase of my car, but everything since I signed the dotted line has been a mess. Don't know if I'll be going back or not.Edit: 7/27/2022 their social media person reached out to me. Apparently it's their policy to only give you gas if you've purchased a brand new car. Not a used one. Okay... great. But my new-to-me car was on E and they let me go out into the night. He then told me if it would make me happy, I could come over and get a gallon of gas. I told him no... I'm good.Then he asked me for the date of my car wash. I told him (thank you Google time-line). He told me they were under staffed that day. They normally had 8 workers and only 3 were working.Basically, I left more disappointed in them than initially. Based on policy, they let me leave on E at 7:00pm on February 7th.... cold and dark. Then offered a gallon to "make me happy" 4 months later.. that wasn't the point! Then offered excuses on why my car wash took an hour and my car was lost.What happened to, "I'm sorry!" ?Probably won't go back.
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July 2022 by Cathy Skel
Love them! Slone is a wonderful Manager! Thanks to Brandon also, for coming in on your day off, to clean the car for your customer. That was fantastic! Thanks Smith Honda ???
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July 2022 by Randy Marsh
Terrible and rude employees. Highly unprofessional staff.Service department is completely incompetent. Don’t bother wasting time here.Take your business to other dealerships in the valley.Smith Group is the true definition of stealership.