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January 2024 by Phillip Smith
Luis the manager is very honest and respectful. Next time i need a uhual i will be coming to see him!
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December 2023 by Alisha Carter
Very unhappy with my latest experience at this U-Haul location. After noticing an incorrect charge after returning a rental I contacted the store directly. The associate assured me the mistake would be corrected and my card would be fully refunded for the charge totalling over $100 yet after 3 weeks I had still not been refunded. So I personally went to the location and spoke with an associate as well as the store manager who both apologized and assured me the charge would again be refunded. Another month passed and still I had not received a refund. Again I contacted the store and the associate said his manager would be in the next day and would take care of this by refusing me as soon as he returned to work the following day yet again it's been weeks and no refund has been made. This is the worst experience I have ever had using U-Haul rental services and I will never use U-Haul again or refer anyone to this location.
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December 2023 by Billy Spurlock
The people on both ends of our move were all helpful, proficient and prompt… Thanks everyone!!!
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November 2023 by Ben Meyer
You did well. I dropped of the trailer after hours. That was nice. No other comments.
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September 2023 by Mark DeHart
Seemed a little understaffed, but the service was great. Also professional and polite. Pleasant to work with. The trailer was in very good shape and served my needs perfectly.
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September 2023 by Mike Meyer
I have rented at this location for over 10 years. always wonderful service and excellent staff. everything very EZ!!!
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August 2023 by Alex Holloway
Disgusted. We reserved a 20 foot truck 3 months ago for our move. Told a few days before that they didn’t have any available only 26 feet. Asked for gas reimbursement for obvious reasons, offered 3 DOLLARS. We’re moving more than 1600 miles. Do yourself a favor go with Penske, literally anyone else. Absolutely disgusted, never using Uhaul again.
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July 2023 by Fidelma Giulia di lemma
They reschedule our hitch at the last moment. The promise to have it done by 9 it was done after 10.30. They change product without telling us and also the wiring was not compatibile to our trailer system
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June 2023 by Forrestt Payne
Fantastic experience. Luis went above and beyond, I wanted to buy a cotter pin, they didn’t sell them so they just gave me a complete set up. I’ll be back and I highly recommend.
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June 2023 by Bob Gonzales
Five Star Customer Service with a Fast and Easy Rental Process. The 26' Moving Van was very clean, comfortable and easy to drive.
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June 2023 by Daniel Gunderson
The owner took good care of me, made my car, dolly rental, simple, straightforward, and was very fair on price. Would recommend to anyone.
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June 2023 by Emma Paulsen
Went in to get boxes, multiple people in the lobby and no employee anywhere to be found. Nobody answers if you call the store phone. Super unprofessional, especially when the next uhaul location is across town
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April 2023 by Skaira Zephyr
Apparently reservations don't mean anything to U-Haul. Put in a reservation for a truck a month in advance for a move, and was told less than 48 hours ahead of time that I wouldn't be able to get one from them from a location in city and need to drive an hour out of the way to a different city to get one, to then drive my car and the truck back.Absolutely disgustingOh, and small edit the following day. I called the location I was expected to go to ahead of time. There was no truck and never was. Never use U-Haul, you have other options
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May 2022 by justin Bonds
I came to get a brake controller and a wiring harness installed on my truck. Took 6+ hours when they said it was only going to take no more than 3. They took another car that was an appointment after mine and then finished mine after they finished the guy who’s appointment was after me. Went to use it on my trailer, and they wired it up wrong. ???
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March 2022 by Elie M.
Louis was very helpful with services was very respectable. The help was immaculate. He understood his work and was able to help in a very nice manner I would recommend this service as one of the best Uhalls I have ever came across very helpful. Prices are at a fair amount. I would like to thank The assistant manager Louis for being very kind and patient with me. His staff seemed very well managed and would recommend this store location for anyone who is looking to transfer things.
