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November 2023 by Danny Gonzalez
Stopped in to pick up some new insulated safety toe boots. They had a great selection of clothes, gear, and boots and the employees were all super nice and helpful. Highly recommended for all work wear needs.
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November 2023 by Kevin K.
The owners and quality of service are above and beyond any business around. Every time I go in to look for Filson or Carhartt, I find excellent quality products and extremely competitive prices. I have taken a Filson here to be sent in for repair and not only did they send it off, they made sure I was taken care of and was aware of the process every step of the way. I will always shop here over the big box stores as I am guaranteed knowledgeable, friendly staff and an incredible selection of jeans, shoes, boots, loungewear and outerwear. Thanks again for being one of my favorite spots in Idaho Falls!
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August 2023 by Jared Lancaster
Extremely knowledgeable staff who want nothing but to help you find what YOU want. Super friendly. This kind of service is getting rare, and I appreciate it when I see it.
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June 2023 by J Lamb
Absolutely FANTASTIC customer service and very, very friendly. We spent two days driving all over town, scouring the internet, and making phone calls trying to find a specific type of pants my daughter needs for her new job. She is very petite and very hard to fit, so we were coming up empty and desperate since she's starting work soon. We stopped in at Work Wear House just to check the stock, but were feeling pretty hopeless by that point. The owner didn't seem to have what we needed, but asked more questions when she suddenly had a thought "pop to mind." She went in the back and came out with a couple pairs of pants she said my daughter could try, as she wasn't sure they'd work, but....voila, they FIT! I really feel the owner was inspired, as we were just praying for help to find what we needed anywhere in town. The fact that these pants were just sitting in the back AND that she suddenly remembered them was amazing. Not only did we get exactly what my daughter needs, but the owner was able to offload two pairs of pants that it didn't look like anyone else would be buying--plus, they were at a great price when everything else we'd seen was priced 2, 3, and even 4 times higher. We're just so grateful and couldn't be happier. Just a really great experience here and a much, much needed answer to our prayers. Thank you!!
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March 2023 by Naomi
I actually was at Seagull book when this was suggested but we've gone in here before and I love their policies for workers just getting started and their boot selection is awesome.
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March 2023 by Naomi Sedgwick
I actually was at Seagull book when this was suggested but we've gone in here before and I love their policies for workers just getting started and their boot selection is awesome.
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December 2022 by Theo Troester-Solbrig
Work Wear House has an excellent selection of gear and very nice folk working there.
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December 2022 by Ted Allen
This is a great store with plenty of selection and good prices but the main reason for the five stars is the employees that I have met there. Everybody is very helpful and goes out of their way to find you what you need. The owners are very nice and helpful and Savanna is the brightest, friendliest, and most helpful store employee I have ever run into. As for the people who say it is expensive I can tell you I shop all over town and they are not overpriced. You may save a couple dollars ordering online at Amazon but then you have to hope that you get the package and your credit card doesn't get hacked and that their product fits you when it arrives. Just for the good service you get in this store they could raise their prices and still be priced fair.
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December 2022 by Thanh Hai Ho (Hannah Ho)
The staff was rude and unfriendly.Weird policy about item returns. I brought a jacket back because the liner made me itchy like crazy, the sale lady said no, because I wore it at the store and walked out of the store yesterday and would not allow me to return it. I bought it a day ago. I went to return and tried to find a jacket which won’t make my skin itchy.If a customer can’t return the item because the camera caught a customer wear it when walking out of the store?! I never heard about any policy which won’t allow to return in short time like that (not even 24 hours). I ended it up a jacket that I can’t wear.
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August 2022 by Jake Smith
Terrible store and employees. Unfriendly, unhelpful, and rude. Heard employees named David and Tammy openly speaking poorly about a customer who had just left the store after their purchase. I believe they're the owners of the business. Prices are outrageous. Go anywhere else that isn't here.
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August 2022 by William Steffes
This place has been a staple of the Palisades Dam workers for so long that I can't remember. Great people Great store.
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February 2022 by Hazel McHugh
Over the years I have bought everything from scrubs to work boots from work wear house and I highly recommend them.They have an amazing and friendly staff who will go out of their way to help you find what you're looking for and if they don't have it, they can easily order it in any size or color you're looking for! One time I left my purse in the store and one of their employees came running after my car to give it back!I highly recommend supporting this amazing local business rather than going online!
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February 2022 by Brooke Nesbitt
Super friendly employees! David helped my husband find a perfect pair of boots! Also, Work Wearhouse has a great selection of pants, jackets, gloves, socks, etc. We'll definitely be back soon!
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January 2022 by Richard Jessop
Great people and great service. They went above and beyond to help me. 100% recommend for any work/ winter gear you may need!
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October 2021 by Ambrezie
I have NEVER in my life heard a shoe salesman tell a customer no to just try on some boots. My boyfriend needed a good pair of work boots and since he hasn’t bought boots in such a long time, it was hard for him to feel the comfort of the boot. When he tried on this boot, he told me and the shoe salesman that his toes were a little too loose but we both ensured him that he needed the space for comfort. So he decided to get the boots with that obvious uncertainty look in his face. We left and just went across the street and walked around the mall a bit. He decided the boots were slightly too big and it wasn’t going to work. So (not even an hour) we go back to exchange the size. The shoe salesman clearly was upset with us but he pulled out the other size and then he did a return on the boots. After the return, we asked to have him try the other boot and the shoe salesman says no. (Quick note: the boots were over $200) I understand why he was upset but if those boots fit him just right, we would have bought them and left. He would have made that $200 sale. But instead, he did a return and lost $200 and a couple of customers forever. I was a shoe saleswoman in my past and if you don’t want someone to return an item, YOU TELL THEM BEFORE THEY PURCHASE IT!! Especially with shoes?? And here’s another thing. We TOLD him we drove an hour to that store so he KNEW we couldn’t just go home and walk around the house and try it out that way. So that shoe salesman needs a speaking to on how to communicate better with customers or go find a new job!!