Idaho Central Credit Union (ICCU) in Jerome, Idaho, is a well-regarded financial institution that offers a range of banking services, including savings, checking, auto and home loans, and investment solutions. Members appreciate the friendly and helpful staff, with employees like Mari and Candice receiving praise for their positive attitudes and quick, knowledgeable responses to questions and issues. Many customers have had positive experiences over several years, highlighting the great service and smooth handling of transactions, such as account management and loan processing. Some customers mentioned recent policy changes, like the 3-5 day hold on ATM deposits, which was a minor inconvenience. ICCU provides convenient banking options, including drive-thru, ATM, live video chat, and mobile banking, and is open on Saturdays. The Jerome branch on Lincoln Avenue offers a convenient location for local members. Beyond banking, ICCU engages with the community, as seen when staff surprised a child's birthday celebration with gifts and play. Overall, ICCU is seen as a financial leader committed to helping members achieve financial success, providing excellent service and community involvement.
