Ridley's Family Markets is a family-owned grocery chain that has been serving communities since 1984. Founded by Jerry and Connie Ridley in Utah, the business moved to Idaho in 1988, where it now operates multiple stores across various locations including Blackfoot, Buhl, Eagle Mountain, Ely, Gooding, Highland, Hyrum, Jerome, Kemmerer, Kimberly, Kuna, Provo, McCall, Middleton, Midway, Morgan, Orem, Pinedale, Pocatello, Rupert, Tremonton, and Weiser. The company prides itself on being a hometown store that employs about 2,000 community members and emphasizes serving neighbors with friendly, helpful staff. Customers appreciate the welcoming atmosphere and the helpfulness of employees, especially when resolving issues like money orders, where staff go out of their way to assist. Shoppers value the quality of meat and produce, often choosing Ridley's over other stores due to better options and sales that help stock their pantries. Many find the stores convenient, especially in smaller communities with limited options, and enjoy driving from nearby towns just to shop there. The recent remodel has enhanced the shopping experience, though some find certain prices high. Customers also enjoy the rewards app for discounts, though they wish Ridley's had its own online shopping site for easier pickup. Despite occasional issues with sales ring-up accuracy and the frustrations of using the current online ordering app, most customers prefer Ridley's for their grocery needs, citing friendly service and good quality products as key reasons.
