Napa Auto Parts is known for its great service and knowledgeable, friendly, and helpful staff. Customers report that employees go above and beyond, such as delivering and helping install parts or assisting stranded travelers by lending tools and providing help without charge. The store is described as a great place with a vast inventory of parts, and they are willing to order any items not in stock quickly. The overall experience highlights exceptional customer care and reliability.
Very good staff very knowledgeable manger help me to find right parts I really appreciate thank you
July 2024
Small store with limited inventory, but customer service is great.
December 2022
Shout out to the guy that works at Kellogg Napa. My son is 15 and his truck wouldn't start, I was at work. The fella took the part I paid for over the phone to my son and stayed and helped him install it. I appreciate it so much!
