First Federal Savings Bank, Idaho’s only mutual bank, has been serving the community since 1915, offering a range of financial solutions for individuals and businesses. The bank provides personal banking, business banking, lending, and wealth management services, ensuring local access to quality financial products. Customers appreciate the bank’s commitment to their well-being and its personalized approach. Several reviews highlight the exceptional service provided by staff members like Esteban Martinez and Zachary Kelsey. Esteban is praised for his patience, professionalism, and genuine care, making home buying and refinancing processes stress-free and straightforward. Customers feel confident and well-informed thanks to his clear explanations and trustworthy support. Zachary and his team are also highly recommended for their honest work, fair prices, and ability to handle unconventional situations smoothly. Many clients, including first-time homebuyers, successfully completed their transactions remotely and on time, with minimal issues. Overall, First Federal Bank is recognized for its reliable, caring service and its dedication to helping clients achieve their financial goals.
I would like to thank Esteban Martinez for his exceptional work on my loan. After many obstacles, he made my loan possible. Thank you very much, Esteban Martinez.
June 2026
Helpful and friendly staff. Prompt and courteous. This branch is as good as any that First Federal has. Thanks for adding value to our community.
January 2026
Esteban helped me step by step to get into my home. Everything went quite smooth and was much appreciated.
