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December 2023 by Heather Campbell
Used this company to transport my travel trailer after getting scammed by a couple other companies. These guys are amazing. They found me transport fast and we’re always honest with me. Fair price. This industry is filled with scammers so be careful out there!
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November 2023 by Love Nature
Excellent company to work with. Thank you very much ( Shipped from Vancouver Washington to Santa Ana, California)HIGHLY RECOMMENDED
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October 2023 by Sabra Z.
If you're considering shipping your car with them and are reading the reviews to see if you should do it or not, stop right here and absolutely DO NOT use Diesel Auto Transport. We had the misfortune to deal with them through SGT auto transport (They work together). They picked up the car on October 5th and they refused to pick it up on the 6th and let us have it one more day, which in itself was inconvenient but at least we knew the car was going to be there on time, right?No, wrong. The car later sat in the same spot for 10 more days, when it was supposed to be delivered cross country on the 14th.The car is a Tesla and has connectivity. One day before the estimated time of arrival, we check the location of the car, only to find out it never left Washington state. We get in touch with SGT Auto who informs us that their carrier never informed them of an issue but after they gave them a call to check on the status, let them know there was an issue with their truck.Their communication with both SGT Auto and us was terrible. They kept lying about the estimated day of arrival. Their delay cost us a lot of money and the compensation they offered barely covered any of the costs we incurred due to their huge delay.They gave us 4 different delivery dates that they kept missing (without letting us know that the car still wasn't going to be delivered and that there was more delay, we had to call SGT auto to find out we still weren't going to receive the car / find out through the Tesla app).Worst experience ever, DO NOT use them.And cherry on top, while the car arrived in good condition, our car key/card was damaged. We do not have any pets and the car key was in perfect condition when we gave it to them. Picture for reference.
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October 2023 by George Isahakyan
What a smooth experience getting my truck transported from San Antonio to Greenville SC. Everything was clear and well communicated throughout the entire process.
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October 2023 by RD Klugh Jr
Scheduling was easy. Communication was timely throughout the process. The drivers from Safe Auto Transport Inc were excellent. Pick up and delivery was completed as promised and without any damage. I recommend Coast to Coast Auto Transport especially the team from Safe Auto Transport Inc.
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October 2023 by Dino Dzonov
I had an exceptional experience with Coast to Coast car chipping company! From start to finish, their service was top-notch and exceeded my expectations.Their team displayed a high level of professionalism and expertise.Thank you, Coast to Coast, for transforming my driving experience. You have a customer for life!
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October 2023 by Nick Waves
I had a remarkable experience with Coast to Coast, their professionalism, efficiency, and attention to detail were truly commendable. My vehicle arrived on time, in great condition and the customer service was exceptional, highly recommend this company if you are looking to ship your car!
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October 2023 by Abby Chin
Coast to coast is not a scam! I needed to get my car back home after wrapping up a training year on the west coast, and they worked with me to find a time and price that fit my timeline, and my grad student budget. Everyone was kind, communicative, and so helpful. Wish I could give 10 stars, not five.
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October 2023 by joe letts
Quick delivery van showed up in one piece same condition as the photos if I need to I'll use these people again Quick Service quick transport
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October 2023 by ReBecca Suits
Excellent from set up to delivery. Second time using Coast to Coast, both times they were efficient and professional.
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July 2023 by Simon S.
I hired Diesel through a broker to ship a car for me. When the man came to pick up the car I was at work and had my wife handled it. The man literally marked damage that was not there on the inspection sheet (obviously to protect the company incase they damage it during shipment). When I asked them about it they said they would send the pics which they never did. Obviously because it was unsupported.The car arrived in the state within 4 days, but it took the local delivery team about another week to bring it to my house. When they did, the driver was extremely rude and told me that he would only take cash and if I used a card it would be another 5% surcharge! I couldn't believe it especially because I made the first payment (deposit) with a card. So I had to scramble to get cash for him, and I did thankfully have enough cash to pay, i then ask for a receipt and he takes about 15 minutes trying to get me that, after which he told me his phone was not working and he couldn't give me a receipt. I told him that i was giving him a large amount in cash and needed proof that I paid him. He was unapologetic and very rude the entire time and told me to call the office for it. He added that I was wasting his time and that I would need to pay an additional cost for the time he wasted trying to give me a receipt!At that point I told him that this was a horrendous experience and that he was unprofessional and I would rather just call the office and deal with it that way and that i'd be filing a complaint. To add insult to injury the car was filthy. I had it detailed before shipping. I could understand the exterior having dirt from the road travel, but there was no reason the interior should have been muddied and dirty too. He was upset that i was going to complain and had the audacity to tell me that I had no grounds to complain and wanted to argue with me. I had enough, I told him our business transaction was complete, as he received his cash and I had my car and therefore our conversation was over. He reluctantly left and I called the main office and immediately made a complaint. They apologized and sent me a receipt. I would not recommend this company especially with hot headed and unprofessional drivers like him representing their company. I would given them 1 star but I added an extra star for the car arriving and the front office being more professional than their drivers.
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July 2023 by Robert Abel
Quick to respond to a quote request.Seemed like a reasonable price to transport a car from PDX to PHX
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June 2023 by John L.
The driver dented the roof of our car by accidentally lowering a ramp on the trailer onto the roof. While the damage was the fault of their driver, they wanted us to get three estimates and won't pay for a car rental. Our insurance company doesn't require us to get three estimates even when an accident is our fault AND pays for a rental car while the car is in the shop. I gave Diesel Auto Express an opportunity to do it the right way and deal directly with me rather than through my insurance company. Now they'll end up paying more when my insurance company takes over and eventually settles with them for the cost. What could have an an easy resolution, is now going to be a much bigger deal and they've lost a potentially satisfied customer. Arrogant and short sighted on Diesel Auto Express' part. Won't use them again nor will I recommend them! If I could give them no stars, I would.
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June 2023 by Rob Betlach
They got the job done! The only thing I wished could make it better would be having tracking for the car.
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June 2023 by Jennifer S.
Do not allow Diesel Auto Express to transport your vehicle. I contracted with Amerifreight, who subcontracted to Diesel Auto Express. I turned over a clean vehicle with no scratches or damage of any sort. Upon receiving my vehicle, while it was still sitting on the transporter I saw damage, took pictures, the driver took pictures and noted the damage on the paperwork. Amerifreight denied the claim, the addl coverage I purchased was denied. Diesel Auto Express , who documented the damage while in their possession has now denied the claim. Take your transporter needs to another carrier, Diesel Auto Express has no integrity and does not stand behind their service.
