Famous Footwear is praised for its friendly and helpful staff who go the extra mile to assist customers. Many reviews highlight the patience and support offered by employees when helping find the right shoes, especially for those with specific needs, such as children with larger feet. The store in Lewiston, Idaho, is noted for its good selection of brands, reasonable prices, and effective rewards program that helps customers save money. Shoppers appreciate the variety of options available and the good sales. Whether customers prefer to shop independently or seek assistance, they report a positive experience overall. The store is seen as a valuable option in the Valley, making it a recommended destination for shoe shopping.