Harry Ritchie's Jewelers Lewiston is a welcoming and friendly store known for its excellent customer service. The staff, including managers like Codi and Krystal, are helpful, patient, and attentive to customers’ needs. Codi went above and beyond to help replace a stolen wedding band, providing reassurance and regular updates throughout the process. Krystal was praised for her thoroughness and care when resizing a wedding ring, and customers appreciate the free services, such as cleaning, diamond replacement, and repairs, which are tracked across all stores. The staff also assist in selecting meaningful gifts, making shopping a fun and personable experience. Customers value the staff’s kindness and their willingness to find special pieces or fix jewelry, often going the extra mile to ensure satisfaction. Overall, the store maintains a high standard of service, making customers feel cared for and appreciated, whether they are fixing old rings or choosing new jewelry.
As I entered the store I was greeted very nicely and very quickly directed where my options were for my budget. Very great customer service both codi and Sarah were fantastic. Very much recommend coming here for your jewelry
June 2026
The two ladies were awesome!! Sarah and Codi they were fantastic and were SO sweet I absolutely will be going back !! They made our purchase so easy and nice, we had great conversations
June 2026
I went in there to have some links taken out of my wristwatch. The girls in there were amazingly helpful and awesomely sweet. Plus I enjoy all the pretty jewelry that is in there
