O'Reilly Auto Parts in Lewiston, Idaho, located at 1120 21st Street, is known for its excellent customer service and a wide range of automotive parts, tools, and accessories. Customers have praised the staff for their patience and willingness to help, often spending considerable time to ensure that individuals find the right parts they need. Many reviews highlight the fast service, with one customer quickly obtaining a new battery in just 15 minutes. The store also offers convenient services, such as free battery testing, wiper blade installation, and brake rotor resurfacing. The Loaner Tool program allows customers to borrow special tools for their repairs. While some customers have expressed concerns about products made in China, they still acknowledge the reasonable prices and availability of parts. Overall, O'Reilly Auto Parts is recommended for its knowledgeable staff and efficient service, making it a go-to place for automotive needs in the area.
Although the store did not have exactly what I was looking for, they were very helpful in assisting me. The employee was cheerful and happy. And when we decided they did not have what I needed a directed me to another auto parts store.
March 2026
Shout out to Jaycee for helping me find the best deal on rotors and pads. She was very friendly, helpful, and knowledgeable when it came to service. Everyone there was friendly. I just wish more stores had this level of service. Keep setting the bar for all others to strive for!
July 2024
Had a great experience, forgot I had a lifetime warranty part and bought another one on accident. Matthew got me all squared up in short time. Highly recommend
