-
September 2023 by Shantra Golyer
How is it that the people at this branch are so unhappy. Always rude and seem like we are an inconvenience. Clarkston branches are always a delight. Every time I use this branch no matter how polite.
-
May 2023 by Chandra Griesemer
P1FCU has always been great to us and offered us some of the best rates available when getting auto or ATV loans. Their customer service is top-notch, and online banking is a breeze. The only thing I would like to see, would be more branches in our region.
-
October 2022 by Arie Sween
Always been a fantastic credit union with great perks, customer service and so much more.
-
September 2022 by milissa beale
Wonderful customer service. Thank you Piper. You are awesome
-
March 2022 by Zach Leavitt
I got a new phone line, and the new number that i got is linked to an account at p1fcu. Each time they make a transaction, I get an alert. After several phone calls, and treating this like a second job, there is still not a single soul in the entire organization that seems to know what to do
-
October 2021 by Charlie Smith
I'm not a member, but stopped by to see if they could help me withdraw some cash from an account with another credit union that doesn't have a local branch. They were extremely friendly and went out of their way to help me out. Much appreciated. That extra effort do not go unnoticed and I will keep this in mind if my bank needs every change.
-
April 2021 by Jeff Watkins
This is by far the best banking institution I've been involved with staff is very helpful and always looking to help you with your needs.
-
April 2021 by Verla Wilson
I've been a P1FCU member since 2017. I have never been disappointed. Excellent customer service from lobby, to drive thru to loan servicing.
-
March 2021 by John Sullivan
I always get great service from the staff at P1FCU. They seem to always have best CD rates and are so easy to work with. The communications and account statements are really easy to understand. They really support and care about our community too. You can't do better than P1FCU!
-
January 2021 by Maria Ida Bucci
I am a relatively new customer here. I was able to get there, park and go inside easily with my disability. There was a table of face masks immediately inside. The floor was clearly marked with adequate and bright blue social distancing spots. The employees all wore masks but despite that, the smiles were apparent. There is Plexiglas between tellers and customers. I felt very safe and Rhett answered all of my questions in a manner I easily understood and wrote me notes to help me remember his instructions and he was so patient, knowledgeable and helpful. His kindness and pleasance was icing on the cake. It does not feel like an errand you've gotta do. It feels like a place to go when you need dependable help and to be taken care of. I highly recommend.
-
December 2020 by Maddi Roberts
The service is top notch, the interest rates are competitive, the staff is helpful, and I believe in the support P1FCU gives each community it resides in.
-
April 2019 by Richard
My girlfriend had an account with P1FCU until I pointed out they were charging monthly fees to keep the account open. Any bank/credit union that charges monthly fees for 'account maintenance' is theft. It's simply another number in their database, essentially free to them.
-
July 2018 by ADarkerTrev
They will continue to charge you insurance on your vehicle even if you get a policy.
-
July 2018 by Edie Wicks
Been a member for a lot of years. Always great service and friendly staff.
-
May 2018 by Felipe F M Martins
Great customer service! Specially from the loan office